Miriam Webb, Ms Email & Phone Number

Bristol, Virginia, United States

• Function as team lead in provider training for new employees• Train providers in the use of our systems• Resolve provider issues such as network coverage, credentialing, & eligibility• Implement corporate plans for the development and maintenance of a quality provider network based on the identified needs of the organization• Chair Provider Education Meetings

Bristol, Virginia

As a training consultant, my duties include, but are not limited to, the following:* construct path based assessments to gauge employee comprehension* design and facilitate employee training* assess the impact of training on employee performance* perform evaluations on trainees after each session* update curriculum database and training records* training medical providers in the use of Virginia Premier's office systems

* Medicaid HMO first line of contact with members* Answer all inquiries related to patient accounts * Liaison between members and other departments included but not limited to Claims, Case Management & Transportation* Answer all inquiries related to patient accounts * Document all calls

Bristol, Tn

12/13 to 10/14* Posted incoming payments from insurance companies to patient accounts. 01/13 to 12/13* Answer all inquiries related to patient accounts* Identified and corrected patient account errors * Documented all calls, correspondence, and related activities to each patient's account * Knowledgeable of insurance and third party billing practices and reconciliation.

Piney Flats, Tn

* Labeled, packaged, repackaged pharmaceutical products * QA Inspection

* Reviewed corporate accounts and maintained them current.* Interfaced with customers to resolve issues * Worked closely with several departments to ensure that all customer accounts remain current * Maintained monthly and quarterly ledgers* Updated GL accounts* Research, letter writing, client interaction

Master'S Degree, Psychology, 3.91

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Circle K