Direct and streamline wide-ranging daily administrative operations across all office sites, ensuring provider credentialing and facility licenses and permits remain current as well as promoting employee and organizational growth. Oversee payroll functions, benefit administration, bonus and incentive programs. Supervise employee recruitment and selection procedures as well as onboarding and training initiatives.Notable Achievements:▪ Redesigned and introduced new hire onboarding procedures that effectively highlighted vital HR information andcompany resources for new employees.▪ Led development of comprehensive workflow processes and creation of accurate job descriptions across all sites.▪ Developed targeted training opportunities that enhanced leadership skills, workplace communications, team buildingprocesses, and compliance requirements knowledge for management personnel and employees.▪ Successfully trained management team in best practice interviewing methods resulting in more effective hiring processes.

Oversaw 55 clinical and administrative assistants’ workflow processes across all company sites as well as managed payroll processes, timesheet records, attendance record keeping, and employee information files. Recruited, interviewed, and facilitated training and orientation for all new hires. Provided employee performance reviews and career development.Notable Achievements:▪ Created and established employee engagement and rewards programs resulting in enhanced staff involvement.

Developed and oversaw comprehensive administrative support services that ensured exceptional front-end patient care, successful patient scheduling and treatment, and streamlined payment and insurance operations. Oversaw provider credentialing procedures, promoted team building and company initiatives, supported special projects, and participated in performance reviews and corrective action meetings.Notable Achievements:▪ Key leader in promoting efficient administrative processes and workflows across all locations including the ortho practice.

*Managed office and daily operations*Provided office support*Provided exceptional Customer Service and arranged appointments with PR director*Assisted in organizing events and meetings

*Supervised Children and Staff*Managed daily operations, ensured classrooms had resources needed*Assisted in the organization of events and after school activities*Assisted directors with training and workshops