Miriam Smith, Pmp Email & Phone Number

Redondo Beach, California, Us

Experienced, successful and respected Social Business consultant, company founder of Beyond Social, Inc., blogger, and conference speaker. As an independent consultant, I offer consultancy on selection, design, overall strategy, and deployment of enterprise web technologies, social business/media on-line communities, and consumer digital transformation solutions. With 15+ years of first-hand experience in working with various Enterprise Web technology, I have worked with organizations deploying technology from vendors of all shapes and sizes, including MS Teams, SharePoint, Jive/Aurea, OpenText, and SalesForce.My approach to implementing Social Business is to focus more on people and organizational culture rather than the technology. It is a matter of delivering business value to the organizations through cultural change, adoption planning, community management, training, business buy-in and much more.

Redondo Beach, California, Us

Building my home in the Philippines on the land that I inherited from my father. Everything that I learned from managing projects in IT applied in my home building project.

Tassin, Fr

Consulting project manager for LumApps North American customers.

Allentown, Nj, Us

Oversaw client project implementation of Fluxx (grants management) software, interfacing with multi-national delivery teams to ensure on-time delivery of projects, leading to successful implementation and increased user adoption.

San Jose, Ca, Us

In 2016, Western Digital has acquired multiple companies (SanDisk, HGST) with intranet sites and vast volume of employee-facing content. I am proud to announce that I was the PM to help in their successful intranet integration project which migrated employee-facing content and consolidate all legacy intranet sites to a single Social business platform ( Jive-Aurea software ) from all the acquired companies.

Austin, Texas, Us

Led over 40+ client project relationships in Jive’s Professional Services division, including vertical markets in government (European Commission), health care (Spectrum Health), consumer products (Mattel, Activision, Givaudan), financial (Discover, Wells Fargo, Fidelity, Lloyds Bank), technical (Hitachi, HP Enterprise, Agilent), and telecommunication (Sprint, Globe).• Drove high-quality execution, installation, integration, testing, and delivery of Jive collaboration software from new implementation, software point release upgrade, to host server migrations resulting in 99% client retention.• Prepared project management documents including Project Execution Plan, Quality Plan, Resource Capacity plan, Resource Forecast utilization reports, Social Policy Governance document, change management plan, and overall project schedule, resulting in 100% consistent delivery across all projects.• Conducted change management strategy sessions to help employees capitalized on new functionalities and improve efficiencies in communication & team collaboration by over 75%.• Developed collaborative team guidelines to drive positive resolutions whenever project challenges arise, increasing completion time of critical project tasks by 95%.• Established Project Management methodologies that provided structure from the project kickoff phase to closure by establishing processes to apply “lessons learned”, ensuring continuous program quality improvements are applied.

El Segundo, Ca, Us

▪ Successfully implemented the first Social Business Media application at DIRECTV that enabled for 10,000 enterprise employees to connect, collaborate, engagement, and innovate leading to increased efficiency and improving productivity.▪ Developed the Connected Enterprise technology road map, organizational change adoption plan, and program execution strategy that enabled both knowledge and field workers to utilize existing business productivity tools (i.e. MS Office, Email, Instant Messaging, SharePoint, Intranet websites, Mobility applications) with Social Business and Media collaboration applications. ▪ Collaborated with the Social Media Team to develop the road map for integrating consumer information visible to the Enterprise employees to use in decision making for product design, crowd sourcing through consumer forums, and improving customer experience.

El Segundo, California, Us

Directed several enterprise large projects for Global Sales, HR, Finance, and Product Research & Development teams.• Led European IT team in Amsterdam to implement a multi-million ERP project including HR (PeopleSoft) and Financial (Oracle) applications reducing $1MM maintenance cost of previous applications.• Established a Portfolio management intake process to prioritize business requests to IT to ensure that resources were working on the projects aligned to company’s strategy.• Spearheaded vendor selection of ERP systems through RFI/RFP process to obtain $10MM funding and performed ongoing oversight of vendors. Prepared various documents to support the RFI /RFP and articulate both technical and business requirements to present to Board of Directors and C-Suite.• Delivered ERP modules to enhance sales reporting, sales forecasting software solution integrations, enabled new space planning tool, and developed BI reporting.• Developed both detailed and high-level dashboards to report status of the projects within the Enterprise portfolio to all stakeholders so that resource utilization appropriately staffed, and risks mitigated.• Performed quarterly user training, including development and maintenance of all training materials after each system enhancement and business process changes.• Established the Mattel Asian Diversity Exchange Group in September 2010.

Bs, Computer Science

Mba