• Process new hires, terminations, rate changes, garnishments EE reimbursements and manual checks • Prepare bi-weekly payroll using ADP for hourly and salary personnel, addressing any discrepancies that may arise• Perform benefits administration (medical, dental, FSA, Cobra, 401k) to include claims resolution, change reporting, enrollment auditing, and carrier renewal processes• Process and administer all leave of absence requests in compliance with legal requirements; maintain all LOA records and reporting• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures in compliance with federal and state regulations• Maintain human resource information system records and compile reports from the database• Complete a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas• General accounts payable/receivable duties including customer invoicing, maintaining vendor bills, cash application and disbursement• Prepare and process requisitions and purchase orders for raw materials, supplies and equipment by checking stock to determine inventory level; placing and expediting orders for supplies; verifying receipt of supplies• Maintain customer confidence and protect operations by keeping information confidential• Manage expense reports for key executives

• Bi-monthly payroll preparation using ADP• Perform benefits administration (medical, dental, Cobra, 401k) to include claims resolution, change reporting, approving invoices for payment and communicating benefit information to employees• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures in compliance with federal and state regulations• Establish and maintain the confidentiality of employee files• Daily supervision of customer service desk • Conduct annual performance reviews • Prepare and process requisitions and purchase orders for raw materials, supplies and equipment by checking stock to determine inventory level; placing and expediting orders for supplies; verifying receipt of supplies• General accounts payable/receivable duties including customer invoicing, maintaining vendor bills, cash application and disbursement• Book travel and hotel accommodations• Prepare monthly and yearly financials and report this information to the VP of Finance• Answer phones; process phoned and faxed orders • Set up and maintain new customer accounts and customer pricing• Investigate and resolve customer concerns and discrepancies• Provide backup support to Sales & Marketing Team