Mirjam Fuchs Email and Phone Number

As a Director, I used to be responsible for leading the 'Wonen en Lenen' (Housing and Lending) business line at Yellowtail Conclusion. Starting from July 1, 2023, I have also taken on the role of overseeing 'open banking' activities (formerly the business line 'Beyond').In my capacity as a business line director, I hold the accountability for the P&L, all team members, projects, and products within the 'Wonen en Lenen' division. Additionally, I manage the responsibilities in areas such… Show more As a Director, I used to be responsible for leading the 'Wonen en Lenen' (Housing and Lending) business line at Yellowtail Conclusion. Starting from July 1, 2023, I have also taken on the role of overseeing 'open banking' activities (formerly the business line 'Beyond').In my capacity as a business line director, I hold the accountability for the P&L, all team members, projects, and products within the 'Wonen en Lenen' division. Additionally, I manage the responsibilities in areas such as Finance, HR, sales, and more, ensuring seamless alignment with our strategic objectives.My dedication to nurturing a positive work environment has resulted in a highly motivated and engaged team within my business line, contributing to our collective success. Show less

We help financial institutions to establish and implement successful cross-channel strategies. From our point of view financial products should be 'easy'​, accessible, self-service-proff and distinct. At this moment I am focussing on strategy and strategy implementation in online real estate mortgage lending.I'm great at translating new strategies into tangible customer journeys, process maps and business cases.Promotions:January 2018 - Present: Managing business… Show more We help financial institutions to establish and implement successful cross-channel strategies. From our point of view financial products should be 'easy'​, accessible, self-service-proff and distinct. At this moment I am focussing on strategy and strategy implementation in online real estate mortgage lending.I'm great at translating new strategies into tangible customer journeys, process maps and business cases.Promotions:January 2018 - Present: Managing business consultantJuly 2015 - December 2017: Senior business consultantMarch 2015 - June 2015: Business consultant Show less

As a junior consultant I was working independently on multiple implementation projects. • Successfully implemented our software at more than 40 clients.• Provided software trainings and workshops for clients.• Maintained and strengthened client relationships.

Responsible for managing the robo mortgage advice project on an a.i. basis. This was the very first introduction of robo advice in the Dutch market and therefore really innovative and challenging in many aspects.

Managing the implementations of Stater's innovative mid-office solution Accello. Working for Delta Lloyd, NIBC, Obvion and ASR.

The Netherlands contain over 1.7M kilometers of underground (utlity) infrastructure, such as cables and water pipes. The infrastructure is only growing and needs maintenance now more than ever. These maintenance costs, paid by local governments and utility companies, will reach the sky if cooperation and process management are not facilitated. This why we developed a tool called 'MOOR'​ which empowers municipalities and utility companies to cooperate.My team and I implemented the tool in… Show more The Netherlands contain over 1.7M kilometers of underground (utlity) infrastructure, such as cables and water pipes. The infrastructure is only growing and needs maintenance now more than ever. These maintenance costs, paid by local governments and utility companies, will reach the sky if cooperation and process management are not facilitated. This why we developed a tool called 'MOOR'​ which empowers municipalities and utility companies to cooperate.My team and I implemented the tool in almost half of the country. And it's not just about the implementing phase, the after care of the client is even more important and I put high priority on that part of the job. Based on aftercare and well account- and relationship managent the customer satisfaction score was perfect.• Managed internal and external process improvement projects.• Organized multiple large client events.• Contributed to further product development Show less

Business continuity is essential. Nevertheless, for companies such as StuD Studentenuitzendbureau, which completely change their board of directors every year, continuity is not a given fact. As a couselor I coached and advised one of the young board members who's responsibility was in marketing and acquisition.This is how I work: I do not just advice based on my knowledge and experience, I listen carefully to my young client and have him come up with new ideas and insights himself. Not… Show more Business continuity is essential. Nevertheless, for companies such as StuD Studentenuitzendbureau, which completely change their board of directors every year, continuity is not a given fact. As a couselor I coached and advised one of the young board members who's responsibility was in marketing and acquisition.This is how I work: I do not just advice based on my knowledge and experience, I listen carefully to my young client and have him come up with new ideas and insights himself. Not pushing but steering is my motto. Show less

During the research project I investigated how companies can reduce their time to market by applying a contextual approach for managing innovation. I ended this project by presenting how DSM can benefit from these new insights.The project focused on process improvement, best-practices in project management and innovation management.Graduated: 21-08-2012.Grade: 8 (8 out of 10)And: Nominated for IBM Best thesis award

For DSM sustainability is important. It's not just about sustainable producing but also about the company culture and the way of thinking and acting. In order to support sustainable thinking I started the 'Sustainability Point'​ for the assessment of and implementation of sustainable ideas within DSM Delft. In the first year we managed to introduce sustainable coffee, we reduced hard-copy spam significantly and we're still saving tons of CO2 with the introduction of energy saving light… Show more For DSM sustainability is important. It's not just about sustainable producing but also about the company culture and the way of thinking and acting. In order to support sustainable thinking I started the 'Sustainability Point'​ for the assessment of and implementation of sustainable ideas within DSM Delft. In the first year we managed to introduce sustainable coffee, we reduced hard-copy spam significantly and we're still saving tons of CO2 with the introduction of energy saving light tubes.Next to that I was consulted for analyzing and improving internal processes of the department and to identify any hurdles. Show less

StuD is the student employment agency for engineering students in Delft (>5M euro revenue). The company is managed by students that put their study on hold for one year. One in two students at the Delft University is subscribed with StuD and the company provides jobs for hundreds of these students. These jobs for students can vary from study-related technical / analytical work to other work that students like to do next their study, such as catering or administrative work. In my 1-year… Show more StuD is the student employment agency for engineering students in Delft (>5M euro revenue). The company is managed by students that put their study on hold for one year. One in two students at the Delft University is subscribed with StuD and the company provides jobs for hundreds of these students. These jobs for students can vary from study-related technical / analytical work to other work that students like to do next their study, such as catering or administrative work. In my 1-year position at StuD I was part of the board and with my five fellow directors I was responsible for the day-to-day operation of this company. In addition I managed 40% of the accounts of StuD's clients and I was responsible for determining salaries and pricing for 2010 and for acquisition of new clients.This job has been a huge learning experience in addition to my studies. The management experience and responsibilities that I've had this year helped me to develop my skills and to build a large network. Show less