Recruiting and advising in the areas of Professional Services, Insurance, Contact Centre and Administration Investigating and reviewing internal recruiting procedures and opportunities, with a view to best practice service provision to the organisationSourcing candidates through innovative and new methods, particularly in the current tight employment market, with a view to reducing the company’s expenditure on placement fees through external recruitment providersTalent Pipelining of candidate pools Establish trusted relationships and partnerships with the business through developing a sound understanding of the business drivers and change agenda to ensure recruitment related matters and impacts are considered in all related decisionsAs a senior member of the Recruitment Team, represent the Recruitment function in internal, client or industry forumsManage an integrated Social Media Recruitment StrategyManage the company referral programCoaching hiring managers in best practice recruitment and selection processes and techniquesManage an integrated Social Media Recruitment Strategy

• Recruiting and providing advice on the areas of Professional Services, Insurance, Contact Centre and Administration.• Coordinate and deliver all aspects of recruitment, including ensuring approvals and position descriptions are in place; obtaining position brief/requirements; advertising and other sourcing methods; initial candidate reviews; conduct interviews; undertaking reference checks; coordinate job offers; creating letters of offer and arranging induction into the organisation• Sourcing candidates directly through innovative resourcing channels with a view to reducing the company’s expenditure on placement fees through external recruitment providers• Working closely with the hiring community to ensure that a strategic approach is taken for each position within the contact centre, fund administration, insurance and corporate service areas• Managing relationships with internal and external stakeholders, including candidates and agencies• Coaching hiring managers in best practice recruitment and selection processes and techniques• Providing subject matter expertise, advice and support to stakeholders throughout the recruitment process• Analysing recruitment monthly and reporting back to the business

Conduct project planning, provide subject matter expertise and advice on high volume redeployment projects including restructures and site closuresFacilitate the Redeployment process for employees in redundant roles in line with Telstra’s Redeployment policy and the Fair Work Act (FWA)Provide support and manage redeployees throughout the redeployment process adhering to the policy and ensuring full compliance to mitigate risk to the TelstraDevelop strong and positive relationships with stakeholders including redeployees, line managers, hiring managers, HR generalists, external outplacement providers, recruiters and recruitment managersProvide subject matter expertise, advice and support to stakeholders throughout the Redeployment processDeliver career transition training focused on dealing with change, resume writing, behavioural interviewing and job searching to staff who have been affected by a restructure or site closureInfluence stakeholders to ensure compliance with the Redeployment policyEnsure stakeholders understand the Redeployment process and accountabilitiesProvide detailed monthly reporting to the wider HR team on the number of employees successfully redeployedPlan and deliver end to end recruitment projects that are outside of ‘Business As Usual’ (BAU) recruitment activities such as high volume projects, new department builds and building succession poolsPartner with the business to design and create assessment tools based on competencies for both individual and assessment centre recruitment methodologiesDevelop detailed reporting mechanisms tailored to each projectTrain and coach hiring managers on the recruitment or restructure process and conducting assessments against competenciesReviewing “Selection Within a Group” documentation and providing advice to people managers on evidence used in their decision makingBuilding and maintaining relationships with hiring managers, candidates, HR generalists

Facilitating workshops on Human Resources topics in English for HR professionalsTeaching English to a wide variety of students ranging from senior professionals at DHL, Deutsche Post and Post Bank to primary and secondary school studentsExploring student’s current knowledge, developing and building their knowledge and applying what they have learntTailoring lessons to the client company’s needs as well as the participant’s needsMotivating and encouraging studentsProviding feedback to studentsDesigning fun and interactive lessonsPreparing students for tests and exams

Attract, select and present candidates with a disability who match the recruitment needs of the client to a range of positionsProvide professional advice to candidates on their resumes and applicationsBuilding relationships with hiring managers, disability coordinators and HR teamsUndertake client visits to shortlist candidatesProvide advice to clients in regards to regarding employment trends, skill availability and salary ratesDetermine inclusive selection processes appropriate to the position and which will evaluate the candidate’s suitabilityProvide guidance, direction and coaching to hiring managers to increase their understanding and effectiveness in the selection of candidates with a disabilityEnsure appropriate external arrangements are in place with regards to employee and manager supportMonitor placed employee on a regular basis to ensure integration successManage performance metrics, including response time, cycle time, customer satisfaction and corrective action.Conduct weekly and monthly meetings and quarterly reviews

Account managementManaging the end to end recruitment processIdentify competencies and design exercises for Assessment Centre, such as telephone role plays, performance management sessions or presentation of a business caseAnalysis of client recruitment needs and recommending solutionsComplete project analysis and reportConduct performance reviews with clientsProvide clients with a value add and being a trusted advisorConduct service calls and visit candidates and clientsUpdate Executive Manager and Regional manager on outcomes of national recruitment projects, anticipated monthly revenue, account development, servicing issues and feedback from review sessions.Business developmentCo-ordinate breakfasts and or other promotional activitiesComplete daily statistics on personal activity levels, including sourcing the market for potential clients, conducting sales calls to potential and current clients and participating in marketing initiativesEnsure clients are familiar with Fee Structure and Terms of BusinessObtain job specificationConduct Job Analysis on client’s site

End to end recruitment of candidates using the Assessment Centre methodology on behalf of client companies Sourcing candidates and implementing candidate attraction methodsManaging a high volume of candidatesCollaborating with clients before, during and after recruits to ensure business outcomes are metWrite recruitment advertisements Database searchConduct telephone interviews for candidates.Provide candidates with position information including hours, salary, working conditions duties, and responsibilities. Book rooms and observersConfirm applicant attendance at CentrePrepare rooms/folders/badges/marketing materialBrief observers, issue running sheet, observers briefing and job specificationPrepare and deliver the assessment centre including; introduction on how the assessment centre operates, ice breaker exercise, team exercise, role play, presentation of a business case and behavioural based interview.Integrate and de-brief post assessment centreCoordinate final interviews and arrange site familiarizationConduct reference checksSend letter to successful and unsuccessful candidatesAdministrative duties including filing, typing, entering candidate information into the database, answering candidate and client calls and participating in team meetings.