Mirja Sipilä Email & Phone Number

Helsinki, Fi

Espoo, Fi

Espoo, Fi

Sales productivity improvement programs. Development, launch and roll-out of the global sales induction program. Lead for the Customer Value Journey development work.

During my precious parental leave, engaged with various voluntary activities:- volunteer & board member at local association of a children's welfare NGO (MLL) organizing various events in local community, launched the presence in social media and renewed the internet page- coordinated the Finnish language learning activities and organized various course activities (eg. sports, cooking, music) for the teenage refugees. Managed weekly comms of the volunteer refugee activities that was distributed to the city officials and the people working with the young refugees.- volunteered at the local retirement home

Espoo, Southern Finland, Fi

Responsible for development and global deployment of launch readiness programs for Nokia field sales force and retail sales staff in order to drive demonstration, recommendation and sales of Nokia and Lumia devices across physical retail, telesales, B2B and online sales. Member of global Sales Capability leadership team, leading group of specialists in fields of retail training, digital learning, sales capability and communications.

Espoo, Southern Finland, Fi

Creation and implementation of the Guest/ Consumer Journey ie. global sales and service approach for Nokia branded retail. Development of retail training programs (soft skills, product knowledge and store operations) for global Nokia branded retail organization, including Flagship stores, Nokia franchise stores and shop-in-shops with roll-out in collaboration with regional & country sales offices. Responsible for development and execution of 6-week pre-opening training program for Nokia Flagship stores in key global locations.

Espoo, Southern Finland, Fi

Development of product sales training framework for Nokia field sales and retail sales staff in EMEA region. Regional contributor to the global Nokia Academy strategy development. Launch of new sales support initiatives including vendor sourcing, project management and regional deployment. Responsible for organizing regional sales training events.

Espoo, Southern Finland, Fi

Project management on 3rd party applications for Nokia device program, collaborating closely with product programs and external application developers. Coordination of project activities including program requirements, tools and documentation, technical support and application testing to ensure project deadlines were met.

Fi

International business development projects for mobile content solutions. Pilot programs on mobile content services marketing to support mobile operator clients with end-user marketing best practices program. Account management responsibilities to offer clients (eg. T-Mobile, Orange) with mobile entertainment software solutions, mobile content and applications.

Helsinki, Uusimaa, Fi

Conducting market studies and market entry projects for Finnish companies. Main focus on ICT industry. Contributed to the Global Networking in Wireless Teletechnology Business report, a study on mobile handset manufacturing and subcontracting partnerships. Developed a database on Finnish companies in the United States. Represented Finnish companies at trade shows and industry events. Prepared client companies’ bids for the United Nations’ procurement programs.

Assisted Speakers Bureau Director with organizing and marketing speaker engagements for EU officials. Prepared world trade statistics reports, summaries on U.S. congressional hearings and briefings about the EU-US relations for the member country diplomats and visiting EU officials.

Master Of Science (M.Sc.) & Bachelor Of Science (B.Sc.), International Business

Bachelor Of Science (B.Sc.), Business Management