Mirka Stent Email & Phone Number

Vienna, Austria

Positioned as the successor for the Country Graphic Design Leader role, I showcase advanced leadership, strategic planning, and team coordination skills to lead and coach graphic design managers and co-workers in the Communication & Interior Design (Com&In) departments, ensuring communication needs were met with creative, easy-to-understand content. I seek.

Espoo, Finland

• Provided creative leadership, and led workshops, fostering creativity and strategic development in visual merchandising. Developed effective range presentation and implemented strategies to enhance customer engagement.
• Range Presentation Excellence: Utilised layout as a commercial tool, creating impactful visual overviews and simplifying the buying process.
• Market Positioning and Social Media: Positioned the IKEA store as the top choice for home furnishing, promoting vitality and visitation while assisting with social media marketing.
• Innovative Design and Concept Planning: Designed and renewed activity areas, and planned and implemented new concepts using Revit, enhancing store appeal through strategic planning and project management.
• Range Presentation Mastery: Presented the range presentation according to "The IKEA Way," maintaining high standards and strategic development.
• Store Excellence: Maintained the store in top shape (SISAN), ensuring high standards of presentation and organisational skills.

Vienna, Austria

Achievements- Created visual concepts that communicated ideas to inspire, inform, or captivate consumers.- Designed images that identified home furnishing offers or conveyed retail design messages.- Developed graphics for illustrations regarding the offer.- Selected colors, images, text style, and layout.- Drove and developed new content formats and.

North Lakes, Brisbane

• Developed and implemented clear, consistent, and effective store communication strategies, enhancing customer engagement and supporting the mechanical sales system. Working as the successor for the Graphic.
• Innovative Design: Created and renewed activity, coordination, vitality, and launch areas, enhancing the store environment through innovative graphic solutions and visual merchandising.
• Project Planning and Implementation: Planned and implemented new concepts and projects using AutoCAD and Sketchup, driving store innovation and maintaining high presentation standards according to "The IKEA Way."
• Enhanced Buying Process: Improved the buying process through strategic layout design, tactile displays, and optimized use of store racking and fixturing.
• Marketing and Media Integration: Integrated marketing efforts with store communication, ensuring effective use of all media and enhancing range presentation.
• Customer Engagement and Insight: Applied extensive knowledge of customer behaviour to create engaging displays, motivate frequent visits, and enhance the shopping experience.

Brisbane, Australia

• Team Leadership and Development: Managed a team of 8-15 members, ensuring optimal performance and cohesion. Trained and developed staff, fostering professional growth and enhancing capabilities.
• Productivity and Workflow: Monitored productivity, provided coaching, and facilitated feedback for continuous improvement. Organised workflow, delegated tasks, and ensured seamless operations.
• Customer Service: Consistently ensured high-quality customer service, enhancing satisfaction and loyalty.

Vienna

• Print Graphic Consulting
• Collaborated with marketing and business development groups for collateral needs by creating page layout designs for flyers, magazines, brochures and other printed materials. Corporate Design
• Developed new corporate identity including new logo and associated communication campaigns to introduce this to the company’s international customer base, including multi-lingual requirements. Assisted in the.
• Graphic Designer for Finnischer Schulverein Wien, an educational magazine promoting the initiatives and community based activities of the college.
• Graphic Editor and Producer for Finnischen Gemeinde in Österreich magazine
• Designer, Producer and Marketing Coordinator for Finnish Christmas Bazaar

Vienna

• Design and marketing
• Responsible for creative design of marketing initiatives (multi-lingual) involving corporate branding, promotional material and coordination of events and hospitalityData organization
• Improved office organization by compiling new company online database and company data reports using advance Microsoft Excel functions. Customer Service
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Cash handling and invoicing

Vienna

• Customer Service
• Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
• Handled guest complaints, maintaining a positive dining experience for all rest.Training
• Successfully trained staff in alignment with company operating standards, education of computer booking and servicing tracking system while focusing on minimizing errors and generating superior results.
• Assist with recruitment of staff.Coordination
• Administrative coordination

Vienna

• Administration and financial
• Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
• Responsible for stock and product orderingStandard Waitressing duties
• Customer Service, Cash handling and daily accounts

Vienna

Standard Waitressing duties and customer support

Finland

• Administrative activities
• Guest support
• Monthly accountAdministrative activities included working the filing system and taking calls from guests. Guest supportand maintaining the monthly accounts.

Vienna, Austria

• Reception and administrative activities
• Responsible for events and large reservations
• Daily and monthly accountReception and administrative activities included operation of computer booking system, filing, phoneenquires, guest support and maintaining the daily and monthly accounts, cash receipt and.

Helsinki, Finland

• Food and beverage order taking and service
• Responsible service of alcohol