Mirko Bottacci Email & Phone Number

Roma, Italia

Responsible for:- Closely monitoring area sales performance and recommending action where necessary in order to maximise revenue.- Achieving agreed sales revenue target by maintaining and developing business/relationships with major Travel Agents and Tour Operators.- Negotiating incentive agreements with Tour Operators clients and review/assess performance on a quarterly basis.- Visiting Italian and Chinese Travel Agents in order to promote sales products.- Pricing and products analysis.

Roma, Lazio, Italia

- Interacting directly with passengers on day-to-day sales inquiries, problems, and concerns.- Providing ticketing sales training for new staff- Providing backup support to ticket to including on-call operational support,- Overseeing and coordinating phone calls and e-mail requests from any travel agent.- Providing accountabiity support to Administration and Financial Depts.

Edinburgh, Regno Unito

Responsible for: - Dealing table games including Roulette, Black Jack, Baccarat, Three Card Poker and Poker Texas Hold'em.- Controlling the pace of the games, paying winning bets and collecting losing bets in accordance with house rules, and handling customer buy-ins. - Monitoring slot machines. - Greeting players and providing excellent customer service.- Assisting customers in any customer service requests, i.e., calling for food server, porter or supervisor.- Informing guests of game rules.