Mirko Condello
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Mirko Condello Email & Phone Number

Delivery Coordinator at Vodafone Italy at Beta 80 Group
Location: Milan, Lombardy, Italy 6 work roles 2 schools
1 work email found @beta80group.it LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email m****@beta80group.it
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Current company
Beta 80 Group
Role
Delivery Coordinator at Vodafone Italy
Location
Milan, Lombardy, Italy
Company size
400 employees

Who is Mirko Condello? Overview

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Quick answer

Mirko Condello is listed as Delivery Coordinator at Vodafone Italy at Beta 80 Group, a with 400 employees, based in Milan, Lombardy, Italy. AeroLeads shows a work email signal at beta80group.it and a matched LinkedIn profile for Mirko Condello.

Mirko Condello previously worked as Technical Focal Point for the activities of Managed Service Area at Vodafone Italy at Beta 80 Group and Service Desk - Technical Focal Point at Vodafone. Mirko Condello holds Mechanical Engineering from Politecnico Di Milano.

Company email context

Email format at Beta 80 Group

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{first}.{last}@beta80group.it
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Profile bio

About Mirko Condello

Esperienza pluriennale nell'operatività di servizi di Service Desk e Monitoraggio di sistemi in abito Information Technology e Telecomunicazioni che mi ha consentito di sviluppare capacità di multitasking e problem solving orientato al cliente.Il mio ruolo di responsabile del personale operativo e dell'erogazione del servizio di Service Desk, applicato ad un contesto internazionale, mi dà la possibilità di partecipare attivamente a progetti con il compito di costruire flussi di lavoro e strutturare servizi utilizzando le metodologie seguite da IT.In questa esperienza ho affinato le mie capacità di comunicazione per trasmettere efficacemente le procedure operative. Sono interessato a tutto ciò che permette il miglioramento continuo del servizio. Per questo mi sto avvicinando alle più moderne tecniche per l'automatizzazione di comportamenti reiterati di gestione e di controllo.

Current workplace

Mirko Condello's current company

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Beta 80 Group
Beta 80 Group
Delivery Coordinator at Vodafone Italy
milano, lombardy, italy
Website
beta80group.it
Employees
400
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Company profile
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6 roles

Mirko Condello work experience

A career timeline built from the work history available for this profile.

Delivery Coordinator At Vodafone Italy

Current
Beta 80 Group

Milano, Italia

Responsible for the provision of the Service Desk Governance service and the management of the shift coverage on account of Vodafone Italy Service Management dept. of Infomation Technology.Second level to support the Front Office team that provides the service from Vodafone India and Romania Service Shared.Definition and implementation of procedures for the delivery of Incident, Change and Problem management processes. Analysis and coordination of Continual Improvement activities and reporting of KPIs.Implementation of flows and support models provided by the Service Desk function.First Level of technical and informative escalation towards the customer's Area Manager.Reporting for the qualitative measurement of the service provided.

Jan 2017 - Present

Technical Focal Point For The Activities Of Managed Service Area At Vodafone Italy

Beta 80 Group

Milano, Italia

Service Desk Governance. Second level to support the Front Office team that provides the service from Vodafone India and Romania Service Shared.Control of the SD daily activities of Incident, Change and Problem management processes.Coordination of the operational training and the operational manual update.Reporting for the evaluation of KPIs.First Level of technical and informative escalation towards the customer's Area Manager.

Apr 2015 - Dec 2016

Service Desk - Technical Focal Point

Vodafone

Milano, Italia

Service Desk Supervision. Second Level, control and support for the management of operational requests, troubleshooting and escalation to support the Front Office team. Reference for agents training and procedures update.First Level of technical and informative escalation towards the customer's Area Manager.On-Call support and escalation point for 1st Line Support.

Apr 2014 - Mar 2015

Service Desk Senior

Vodafone

Milano, Italia

Handling of Incident, Change and Problem Management processes of ITIL for the Vodafone Italy Service Desk.Coordination of Application Operation, Application Monitoring, Global Service Desk for system maintenance activities.Point of contact for high impact and escalation issues towards the Second Level SD team and Area Manager.

Oct 2010 - Mar 2014

Monitoring And Service Desk Specialist H24

Vodafone

Milano, Italia

Monitoring and Service Desk SpecialistEvent Management and Application Monitoring activities for the SOC Southern Europe of Vodafone Service and Technologies and Application Operations of Vodafone Italy.Management of Incident and Problem management processes.Coordination of application and infrastructure support for maintenance activities.Follow up on high impact issues due to escalation towards the Second Level SD team.

Nov 2007 - Sep 2010

Monitoring Infrastructure

Vodafone

Milano, Italia

Monitoring Officer H24Event Management and Infrastructure Monitoring activities for the SOC Southern Europe of Vodafone Service and Technologies.Follow up on high impact issues due to escalation towards the Second Level SD team.

Dec 2006 - Nov 2007
Team & coworkers

Colleagues at Beta 80 Group

Other employees you can reach at beta80group.it. View company contacts for 400 employees →

RR Rosa Roma Rosa Roma Colleague at Beta 80 GroupGreater Messina Metropolitan Area, Italy View → MD Marco Di Spalatro Marco Di Spalatro Colleague at Beta 80 GroupRome, Latium, Italy View → LC Lorenzo Cremonesi Lorenzo Cremonesi Colleague at Beta 80 GroupBarlassina, Lombardy, Italy View → CP Curto Pietro Curto Pietro Colleague at Beta 80 GroupCatanzaro, Calabria, Italy View → GB Giuseppe Bove Giuseppe Bove Colleague at Beta 80 GroupMilan, Lombardy, Italy View → JD Jeffrey Dunn Jeffrey Dunn Colleague at Beta 80 GroupMaidenhead, England, United Kingdom View → RG Roberto Grolla Roberto Grolla Colleague at Beta 80 GroupGreater Milan Metropolitan Area, Italy View → GP Giulio Prestinoni Giulio Prestinoni Colleague at Beta 80 GroupMilan, Lombardy, Italy View → DG Diego Garbagnati Diego Garbagnati Colleague at Beta 80 GroupMilan, Lombardy, Italy View → AM Angelo Montanarini Angelo Montanarini Colleague at Beta 80 GroupMantua, Lombardy, Italy View →
2 education records

Mirko Condello education

Scientific High School Degree, 91/100

Liceo Scientifico Luigi Cremona

Activities and Societies: Maths Analysis, Physics, Technical Drawing

FAQ

Frequently asked questions about Mirko Condello

Quick answers generated from the profile data available on this page.

What company does Mirko Condello work for?

Mirko Condello works for Beta 80 Group.

What is Mirko Condello's role at Beta 80 Group?

Mirko Condello is listed as Delivery Coordinator at Vodafone Italy at Beta 80 Group.

What is Mirko Condello's email address?

AeroLeads has found 1 work email signal at @beta80group.it for Mirko Condello at Beta 80 Group.

Where is Mirko Condello based?

Mirko Condello is based in Milan, Lombardy, Italy while working with Beta 80 Group.

What companies has Mirko Condello worked for?

Mirko Condello has worked for Beta 80 Group and Vodafone.

Who are Mirko Condello's colleagues at Beta 80 Group?

Mirko Condello's colleagues at Beta 80 Group include Rosa Roma, Marco Di Spalatro, Lorenzo Cremonesi, Curto Pietro, and Giuseppe Bove.

How can I contact Mirko Condello?

You can use AeroLeads to view verified contact signals for Mirko Condello at Beta 80 Group, including work email, phone, and LinkedIn data when available.

What schools did Mirko Condello attend?

Mirko Condello holds Mechanical Engineering from Politecnico Di Milano.

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