Mir Mortuza Harun Email & Phone Number

New York, New York, United States

Passionate about helping families with their Real Estate Needs

Jfk Airport , Terminal 2, New York, Usa

Key Responsibilities:* Provide added value to travelers by enrolling customers into CLEAR's biometric ecosystem in airports, sports venues, and more.* Create a more seamless and secure future, one customer, one experience at a time.*Able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge* Love to tell the CLEAR story and increasing our membership base.* Foster a customer-centric environment whereby team members are accountable for delivering an exceptional customer experience and exceeding customer experience metrics.* Review and monitor sales and service performance against plan to identify gaps, issues and best practices; develop and implement action plans to close the gaps and resolve the issues.* Collaborate with leadership to assess opportunities on a regular basis in order to identify strengths, opportunities,weakness, and threats.* Assess and deploy equipment and processes to optimize allocation of resources within the station.* Establish a two-way working relationship with employees to solicit their views on the working environment, potential changes affecting their work and continuous improvement opportunities.* Ensure that all sales and service operations are conducted in a secure manner as to safeguard the privacy of company and customer information, escalating issues to senior/executive management as necessary.* Maintain CLEAR's professional image as a trusted service-provider and partner through consistent adherence to brand identity standards, including proper appearance and maintenance of CLEAR locations within the station (membership enrollment, verification lane, etc ).* Development and maintain relationships with all airport stakeholders to include local TSA, airline and station leadership.Noteworthy Credits: Recognized as “Top Performer of the Month” for 8 consecutive months

666 5Th Ave, New York, Ny 10103 (212) 765-0477

Visual merchandising :• Maintain high quality customer service by greeting, selling, and servicing of all customers. • Remain aware of special promotions and sales • Assist customers to ensure orders are fulfilled correctly. • Keeps manager or other designated associates informed of low inventory conditions or spoilage problems. • Properly process orders according to company POS system• Maintain assigned department according to store protocol • Act quickly to resolve guest concerns. • Cross train and work in other areas of store as needed. • Be aware of current promotional events and sales • Knowledge of all systems and procedures relating to sales • Develop product knowledge by learning the merchandise features• Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.• Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.• Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.• Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.• Select themes, lighting, colors, or props to be used.• Attend training sessions or corporate planning meetings to obtain new ideas for product launches.• Instruct sales staff in color coordination of clothing racks or counter displays.• Install booths, exhibits, displays, carpets, or drapes, as guided by floor plan of building or specifications.• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.• Stock shelves, and mark prices on shelves and items.• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.• Pay company bills by cash, vouchers, or checks.• Keep periodic balance sheets of amounts and numbers of transactions.

Dubai,Uae

Responsibilities:• Greeted the customer at first sight and maintained eye contact to avoid all kinds of confusions & fraud.• Engaged in money transfer around the world.• Ensured AML policy and procedures are being put into practices.• Ensured cash flow of AED and foreign currencies to meet the requirements of customer needs.• Handled enquiries regarding money transfer.• Necessary arrangement for funding and sending foreign currency to respective department.• Responsible for daily cashiers closing and make sure all collected note are genuine.• Purchased traveler checks• Introduced other products such as National Bond, Mashreq Millionaire, credit card payment facilities etc.• Sell and purchase foreign currencies such as USD, GBP, URO, GCC and all other currencies around the globe.

Bachelor Of Social Science, Economics

Master'S Degree, Economics

Higher Secondary School Certificate 2003, Science