-Review Protocols and change orders in support of new requests for proposals-Track study progress via the project management platform-Regular communication with global study stakeholders, including CRO and Sponsors, during the study start-up until initial site activation-Schedule and conduct study onboarding phone calls, KOMs, IMs, SIVs and additional calls as needed.-Act as the main point of contact to Sponsor and CRO clients for Scout Clinical services for assigned… Show more -Review Protocols and change orders in support of new requests for proposals-Track study progress via the project management platform-Regular communication with global study stakeholders, including CRO and Sponsors, during the study start-up until initial site activation-Schedule and conduct study onboarding phone calls, KOMs, IMs, SIVs and additional calls as needed.-Act as the main point of contact to Sponsor and CRO clients for Scout Clinical services for assigned studies during study start-up-Collaborate on operational internal policies and manage adherence-Oversee regulatory start-up process of studies in collaboration with Scout Clinical Compliance Team-Provide study-specific patient and site-facing documentation and deliverables, which includes ongoing administrative tasks/document management throughout the life of the study-Oversee training of sites, patients, and study teams on utilization of the Scout Clinical portal in collaboration with the Scout Clinical Maintenance PM-Oversee Scout Clinical portal configuration for assigned studies Show less

• Work/partners with bi-regional team members, participating in process development and enhancements to the day to day service delivery and third party payment processes.• Maintain and enhance relationships with Cartus internal support departments and external suppliers/partners to consistently meet and exceed client needs. Recommend enhancements to improve a service or process.• Provide single point of coordination (SPOC) for all phases of international assignment activities on behalf… Show more • Work/partners with bi-regional team members, participating in process development and enhancements to the day to day service delivery and third party payment processes.• Maintain and enhance relationships with Cartus internal support departments and external suppliers/partners to consistently meet and exceed client needs. Recommend enhancements to improve a service or process.• Provide single point of coordination (SPOC) for all phases of international assignment activities on behalf of client as outlined in contractual agreement.• Develop overall team performance, effectively utilizing team resources and implementing improvements.• Make sure are financial reimbursement is on track and invoices are in line with company requirements.• Systems: Internal IT, Booking, Reporting and Planning Systems Show less

• Integrating protection at all stages of PCM, ensuring that protection risks are assessed at the project design stage and that measures are included to reduce/mitigate risks.• Review and analyse project data to identify protection trends, reporting, referral (as appropriate), and response.• Review NRC’s data management systems to ensure that confidentiality and privacy of sensitive information is assured.• Design of accountability mechanisms on the area level by implementing… Show more • Integrating protection at all stages of PCM, ensuring that protection risks are assessed at the project design stage and that measures are included to reduce/mitigate risks.• Review and analyse project data to identify protection trends, reporting, referral (as appropriate), and response.• Review NRC’s data management systems to ensure that confidentiality and privacy of sensitive information is assured.• Design of accountability mechanisms on the area level by implementing effective customer feedback mechanisms and ensuring precise communication mechanisms are in place with Stakeholders.• Effectively handling and resolving complaints to ensure customers/beneficiaries satisfaction• Overseeing the implementation of NRC's protection policy and projects.• Systems: PowerBi, MS Office. Show less

• Supervising the good functioning and development of the referral system by supporting the Referral units at base level, promote best practices between departments and with partners and draft related SoPs.• Manages the activities budget, follows-up the expenses and provides timely monthly budget forecasts. • Based on the context analysis and the capitalization of good practices, participate to the development of the Protection strategy and to the adjustment of current interventions… Show more • Supervising the good functioning and development of the referral system by supporting the Referral units at base level, promote best practices between departments and with partners and draft related SoPs.• Manages the activities budget, follows-up the expenses and provides timely monthly budget forecasts. • Based on the context analysis and the capitalization of good practices, participate to the development of the Protection strategy and to the adjustment of current interventions and/or to the development of new interventions based on identified needs.• Managed projects requiring coordination across operational and logistic departments, using various PM tools. Resulting in timely and budget efficient project delivery and client/donor satisfaction.• Leading project proposals and reporting while also creating/updating standard operation procedures to ensure high standards, client satisfaction and securing additional funds.• Leading ‘Learning and Feedback’ mutli-level meetings with clients and team members, to ensure best practices and lessons learned are recorded and integrated in project implementation.• Developed and executed a comprehensive complaint resolution process. Utilized data from the CRM system to identify trends and root causes of recurring issues, leading to strategic improvements in service delivery.• Systems: MS Office, Microsoft Project Show less

• Supervises protection activities and ensures that the operational and qualitative aspects are properly put into practice.• Manages the activities budget, follows-up the expenses and provides timely monthly budget forecasts.• Providing sufficient and detailed information in program reporting for donors and coordination.• Coordinating protection activities and ensures that the operational and qualitative aspects are properly put into practice.• Effectively resolved customer… Show more • Supervises protection activities and ensures that the operational and qualitative aspects are properly put into practice.• Manages the activities budget, follows-up the expenses and provides timely monthly budget forecasts.• Providing sufficient and detailed information in program reporting for donors and coordination.• Coordinating protection activities and ensures that the operational and qualitative aspects are properly put into practice.• Effectively resolved customer complaints by identifying root causes, implementing solutions, and ensuring timely follow-up to enhance customer satisfaction.• Prepare work plan at the start of the project and reviews it periodically based on the results of project monitoring (including identification of support required from other sectors within the organization).• Systems: MS Office, Microsoft Project, Data Collection/Tracking systems Show less

• Manage the CP intervention by planning, monitoring and evaluating project activities in accordance with grant agreements and TDH IT quality standards.• Prepare, in coordination with key staff, work plans with clear objectives and achievement benchmarks, long-term and short-term priorities, implementation plans, financial projections and evaluation tools.• Maintain continuous coordination between the PSS component and CM component in order to ensure the accurate follow-up on CP… Show more • Manage the CP intervention by planning, monitoring and evaluating project activities in accordance with grant agreements and TDH IT quality standards.• Prepare, in coordination with key staff, work plans with clear objectives and achievement benchmarks, long-term and short-term priorities, implementation plans, financial projections and evaluation tools.• Maintain continuous coordination between the PSS component and CM component in order to ensure the accurate follow-up on CP cases.• Constantly updates the PM on the project progress or on any modifications that need to be taken regarding the implementation process.• Ensure the best use of resources and support the Financial Officer in the preparation of sound budgets and monitoring project expenses. • Support the PM in reporting to donors through both formal and informal briefings, annual and semi-annual reports, and maintain ongoing dialogue.• Weekly and/or monthly report to the PM and donor.• Monitor the weekly meeting organized by the Team Leader and its team.• Effectively resolved customer complaints by identifying root causes, implementing solutions, and ensuring timely follow-up to enhance customer satisfaction.• Assure that child protection standards are understood and applied and support the CPO and Team Leaders/Community Facilitators in establishing a clear referral system. Show less