Artyom Mironov

Artyom Mironov Email and Phone Number

Client Services Liaison Specialist (Settlement and Money Transfer) @ Euroclear
Kraków, PL
Artyom Mironov's Location
Cracow, Małopolskie, Poland, Poland
Artyom Mironov's Contact Details

Artyom Mironov work email

Artyom Mironov personal email

n/a
About Artyom Mironov

Solution-driven individual with extensive history in Client Service and Finance. Experienced in the field of logistics, reporting bugs and outages to engineer (Jira,Fabricator). Skilled in MS Office, Google Sheets, and basic knowledge of SQL.

Artyom Mironov's Current Company Details
Euroclear

Euroclear

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Client Services Liaison Specialist (Settlement and Money Transfer)
Kraków, PL
Website:
euroclear.com
Employees:
5783
Artyom Mironov Work Experience Details
  • Euroclear
    Client Services Liaison Specialist (Settlement And Money Transfer)
    Euroclear
    Kraków, Pl
    View
  • Euroclear
    Team Leader In Operations Department
    Euroclear Jun 2023 - Present
    Krakow Metropolitan Area
    Managing and leading a team +10 incl. hiring, 1:1s, giving feedback, building teamsExperienced in individual KPIs analysis, Benchmark , KANO, CS dashboards ,WaterfallControlling and Organizing:: daily tasks, coaching, prioritization of email and tickets ( Salesforce)Experienced working with data and collecting information to pinpoint and address issuesOrganizing and building entertaining events to boost and sustain the team’s morale Managing multiple priorities and tasks: escalations, leading project , complex case
    View
  • Euroclear
    Client Services Liaison Specialist In Client Service Support
    Euroclear Nov 2018 - Jul 2023
    Puszkarska 7L
    Handling client’s manual and electronic trades activities by ensuring effective controls are in placeEnsuring that processes related to Securities and Payment instructions are executed on timeDaily customer support through online chat, email, phone calls, and weekly client meetingsActing as the key intermediary and POC between business stakeholders and clientsAnalysing Settlement and Sash transactions formats of clients within respect of deadlines
    View
  • Uber
    Community Support Representative In Emea - Cis Region
    Uber Oct 2017 - Oct 2018
    Kraków Area, Poland
    Resolving customer inquiries and requests such as product update, technical information, complaints and feedback, payment issues (Braintree System , Geodata ) Escalation and collection ongoing and potential bugs to the engineer’s team to improve tools stability Meeting SLA and ETA to deliver the best service as possible to meet customer expectationsExperienced in reporting issues throughout other internal tools (JIRA, Fabricator Tool)
    View
  • Uber
    Community Support Representative On Cis Market And Bugs Specialist
    Uber Dec 2016 - Oct 2017
    Community Support Representative In Cis Market
    View

Artyom Mironov Education Details

Frequently Asked Questions about Artyom Mironov

What company does Artyom Mironov work for?

Artyom Mironov works for Euroclear

What is Artyom Mironov's role at the current company?

Artyom Mironov's current role is Client Services Liaison Specialist (Settlement and Money Transfer).

What is Artyom Mironov's email address?

Artyom Mironov's email address is ar****@****ear.com

What schools did Artyom Mironov attend?

Artyom Mironov attended Krakowska Akademia Im. Andrzeja Frycza-Modrzewskiego, Wyższa Szkoła Biznesu - National Louis University W Nowym Sączu.

Who are Artyom Mironov's colleagues?

Artyom Mironov's colleagues are Rafael Mendes, Luc Janssen, Anne Malfroid, Hannah Woulfe, Philippe Gaillard, Bruno Vanhecke, Matthias V..

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