As the technical leader at Job.com, I spearheaded the development of an AI-powered recruitment platform that puts job seekers in the driver’s seat. I knew intelligent automation could transform an opaque, disempowering recruitment process into a transparent, candidate-focused experience. To bring this vision to life, I built a world-class software team from the ground up by blending onshore and offshore talent while implementing agile methodologies to accelerate innovation. Partnering with an internal recruitment advisory board, we rapidly rolled out features to remove major friction points and improve transparency. User satisfaction skyrocketed thanks to our human-centered design and our revolutionary AI driven candidate-job matching technology.

As a member of Lucas Group’s Executive Leadership team, I partner with our CEO, CFO and CPO to create the organization's overall strategic plan with direct responsibility for the plans related to our information security, applications, systems, data-analytics, and marketing for approval by our Board of Directors. During my time at Lucas Group, I have dramatically overhauled the entire Digital Strategy; I led the process of evaluating and implementing improvements to our front office environment and replacing our middle and back-office systems, telephony, network infrastructure and HRIS. In addition to leading our Technology organization, I have the honor of guiding our marketing department and am proud of that team's amazing work in defining new Mission, Vision and Values while celebrating our 50 year anniversary.

Responsible for defining Kelly's customer-facing technology roadmap/ecosystem. Designed and built the Digital Innovation Team (DIT) with the charter to proactively evaluate innovative technologies and foster early adoption and implementations across all business units. The DIT played a key role in encouraging collaboration across Kelly's business units and served as the main linkage between IT and the operational/functional groups. Primary strategist for Kelly’s market changing Digital Talent Platform integrating front and middle office into a single, cohesive solution.

I joined Futurestep with a clear mission: to provide a vision and strategy and then execute on that strategy to help Futurestep take the next step in their maturation from a disparate regional structure to a global business. My mission was added to before I even joined Futurestep to include running the Technology Consulting practice which was operating at -10% margin. To action my primary mission of globalizing our technology infrastructure I evaluated the existing regional technologies in use and then created a technology strategy consisting of a mix of new and existing external technology vendors. The next phase of the mission was to build a global team to deploy, optimize, integrate and support the technologies for internal use and for use to deliver services to our clients. The strategy has enabled Futurestep to drastically reduce the time and cost to deploy secure, customer branded recruitment technologies that provide a superb candidate experience as part of an RPO solution. The Technology Consulting practice consisted of a Managed Services and Support team and a Consulting team that provided consulting, deployment and optimization services. I raised our bill rates and reduced the headcount to eliminate bench time for both teams. The changes improved our margin to 21%.

Business Partner for Solutions or Outsourcing business within the group. Lead a global team of Business Partners and Business Consultants to provide Adecco’s non-staffing businesses access to systems, expertise and partners to help them meet organizational objectives. Established a global catalog of Solutions services, systems and case studies to foster cross country and business unit collaboration while shortening time to deploy systems. Consult with Business Development leaders to design technology portion of client solutions offerings. Work with business counterparts to create formal business cases for Portfolio Board submission; present business cases to Portfolio Board for approval of resources and funding.

Continued to guide the IT strategy for the RPO business related to technologies utilized, deployment methods, configuration standards, analytics usage and service support teams with the objective of creating a simple yet meaningful experience for candidates, hiring managers and recruiters while also improving process efficiencies. Lead a team of IT professionals specialized in recruitment technologies (Applicant Tracking Systems, Candidate Relationship Management systems, Direct and Indirect candidate sourcing systems, Mobile attraction tools, etc.….), business analytics, email, telephony and networking. Worked closely with business development throughout the sales cycle on RFP responses, solution design, pricing, sales presentations and implementation design. Had dotted line reporting to Adecco Group North America CIO to serve as primary conduit between Adecco Group IT and Adecco RPO. The Director of Research and Sourcing worked directly for me and together we designed the shared service responsible for all candidate generation for all RPO clients in North America. Established metrics and accountability for shared service charge back model to help lower delivery cost and improve project P&L’s and reduce overhead costs.

Established the IT strategy for the RPO business related to technologies utilized, deployment methods, configuration standards, analytics usage and service support teams within the Adecco Group North America guidelines. Lead a team of IT professionals specialized in recruitment technologies (Applicant Tracking Systems, Candidate Relationship Management systems, Direct and Indirect candidate sourcing systems, Mobile attraction tools, etc.….), business analytics, email, telephony and networking. Worked closely with business development throughout the sales cycle on RFP responses, solution design, pricing, sales presentations and implementation design. Implemented the business analytics dashboard reporting platform utilized for client Quarterly Business Reviews and ongoing reporting. With accounting group created and adhered to IT budget for RPO IT.

Taught an International Business course about Non-western cultures to class of 40 senior-level students.

Sole IT staff member for organization that grew to 100 colleagues. Hands on network, email and recruitment technology administrator. Provided desktop support and IT training for entire organization. Implemented VOIP phone system. I earned certifications in Crystal Reports and Business Objects.

Assisted in the creation and launch of Recruit U, an internal training program. Documented all internal processes and recruitment processes and then improved those processes with or without the addition of technology. Inherited IT responsibilities and maintained talent sourcing lists.

As an entry-level recruiter I cold-called and pre-screened candidates in various industries. Designed process for updating and maintaining talent sourcing lists.