The head of digital engineering is a senior leadership role responsible for developing and managing Kraft's digital products and platforms. The role has three core functions: product engineering, data engineering, and platform engineering, and a key focus is building a culture of engineering excellence across the organization.Some key responsibilities:- Leading the product engineering, data engineering, and platform engineering teams, including setting goals and objectives, providing direction and guidance, and managing resources and budgets- Developing and implementing strategies for the evolution of the company's digital products and platforms, including identifying and prioritizing investments in technology and platform- Ensuring that the products and platforms are scalable, reliable, and secure, and meet the needs of the business and its customers- Collaborating with other teams and stakeholders to understand their needs and ensure that the products and platforms support their work effectively- Working with senior leadership to align digital engineering goals and priorities with the overall direction of the company• Managing relationships with vendors and partners as needed to support the products and platforms- Keeping up to date with industry trends and emerging technologies, and identifying opportunities to incorporate them into the products and platforms as appropriate- Building a culture of engineering excellence by promoting best practices, continuous learning, and attracting and retaining top engineering talent.

The head of platform engineering is a senior leadership role responsible for the overall design, development, and maintenance of Kraft's technology platform. This includes overseeing a team of engineers who are responsible for building and maintaining the platform, as well as working closely with other stakeholders to ensure that the platform meets the needs of the business.Some key responsibilities:• Developing and implementing a long-term technical roadmap for the platform- Led the design and development of new features and functionality for the platform- Managing the budget and resources for the platform engineering team- Ensuring that the platform is scalable, reliable, and secure- Working closely with product, design, and other stakeholders to understand and prioritize business needs- Providing technical guidance and mentorship to the platform engineering team

Responsible for designing, implementing, and supporting business operations for functions including school operations, construction, facilities management, IT, safety & security, and support team operations. Also responsible for helping to develop and operationalize Carriers of Light long-term strategic vision for growth, performance, and continuous improvement to the staff & student experience.

Provide technical leadership, guidance, and direction on product development.Some key responsibilities: - Providing expert advice on the latest technology trends and how they can be applied to the organization- Assessing the current technology landscape and identifying opportunities for improvement- Developing and implementing a technology strategy that aligns with the business goals and objectives- Assisting with the development of technical capabilities and capabilities within the organization- Providing thought leadership and sharing best practices with the organization

As a Practice Director of Digital Transformation Services, I was responsible for leading and managing a team of experts who provide digital transformation services to clients. The Practice Director is responsible for developing and implementing strategies that help organizations navigate the complexities of digital transformation and achieve their business objectives.Some key responsibilities:- Developing and implementing a digital transformation strategy that aligns with the client's business goals and objectives- Led a team of experts who provide digital transformation services, including areas such as digital development, digital operations, digital architecture, data architecture, data engineering, security architecture, risk management, agile transformation, and leadership development- Building relationships with key clients and stakeholders to understand their needs and goals- Providing expert guidance and support to clients as they navigate the complexities of digital transformation- Managing budgets and resources for the digital transformation services team- Driving innovation and continuous improvement within the team and the organization

In this role, I provide executive-level leadership to steer project managers and implementation teams with the mutual aim of achieving business objectives.Provided a comprehensive strategy & roadmap to a large hospital in West Coast to rollout DevOps/DevSecOps and Real-Time Operations. Developed end-to-end solution architecture for IoT based Cardiac monitoring solutions, including devices, gateways, connectivity, cloud-native apps, API's, analytics, and security (HIPPA). One of my key responsibilities is to define architecture roadmap in close collaboration with CIO, Product Management, and Business partners.Key contribution:• Defined procedures, standards, and guidelines by implementing key technologies/tools building blocks, which resulted in increased productivity by 42%.

In this position, I innovated cloud-based SaaS offerings for Dealer Management System by delivering scalable architecture. Through proactive leadership, I chaired the product and platform engineering teams to ensure cost-effectively and on-time delivery of software development across NDDS. By leveraging my technical acumen, I recommended applications/data related technologies associated with development environments, deployment strategies, web applications, API services, platform choices, integration, data stores, and coding languages.Key contribution:• Carried out detailed research to identify pioneering technology solutions resulting in minimizing cost, improving efficiencies, reducing risks, increasing security (PCI/PIA), and adding more value.

During my time over here, I introduced a "cloud-first" mindset, while leading the transition of key systems from on-premises to AWS cloud.My key task was to spearhead the strategic transformation of an overall Enterprise Architecture mindset from low-level solution focus to high-level technology roadmap. I directed the process of improving existing IT strategies/approaches; transitioned to DevOps mindset and modernized overall IT system as per current standards. Through Scrum and Kanban, I deployed a visual management system aimed at promoting transparency. I implemented GDPR regulation in close collaboration with CMO, CRO, CISO, and application owners.I achieved the following:* Implemented digital strategy across the group by coordinating with the sales and marketing team.* Provided 360-degree view regarding customer engagement, strengthening client relationships by applying Natural Language Processing (NLP), and improved customer experience (CX) through customer journey mapping.* Liaised with Structure Finance, Corporates, and Core Rating Operations teams.* Developed technological solutions to improve overall rating process time.* Reduced errors by eliminating manual process associated with business process automation* Leveraged AI/ML/NLP to deliver insights for rating research* Incorporated Design Thinking process.* Played a key role in optimizing operational efficiencies across the group that reduced outages and deployment time by 30% and 40% respectively, while improving MTTR by 50%.* Saved $150K annual maintenance cost through platform retirement/consolidation.* Project managed agile transformation resulting in minimizing 75% of ticket backlog and 90% ticket resolution time.

During my stint here, I leveraged technical acumen to create a strategic roadmap for a connected platform, while developing products to strengthen traffic and dynamic content business unit.I also managed technology and process improvement programs, such as ISO 9000 and Automotive SPICE. Utilizing my relationship-building skills, I fostered productive associations with Microsoft, Amazon, Yahoo, and Garmin; concurrently I oversaw integration initiatives and delivered technical leadership to the cross-functional operations team.I also performed several routine tasks, such as administering budgets, managing portfolios, and resource planning, and overseeing the group’s operational activities.I achieved the following:* Spearheaded group-wide initiatives to migrate Halo platform from distributed DEMPSY framework to Akka framework concurrently migrated the platform from the private data center to AWS.* Led improvement efforts for analytical products that triggered 15% increase in Traffic Patterns product quality and 30% improvement in time to market through code optimization and process improvements.* Migrated all the customers onto one platform by steering the consolidation of data centers.* Saved $1M data center cost and improved SLA from 97% to 99.9%* Implemented DevOps framework, which optimized quality and productivity by streamlining the Traffic production delivery model, while maintaining 99.9% uptime for clients.* Detected traffic issues on time and increased traffic platform processing capacity from 9K mags/sec to 60K mags/sec.

* Led a high-performing team responsible for architecture, development, and delivery of Common Services across the enterprise* As an application owner ensured applications are managed from architecture, development, TCO, ITIL process, and SLA* Delivered on all strategic projects in the division, including IRROPS decision support system, gate display system, payroll migration to Oracle ERP, Centralized Load Planning, FLIFO Day One and PSS Day One* Developed strategic and tactical plan to reduce the technical debt of applications, manage technology risk and technical currency for the application/technology area or infrastructure domain supported

* Directed multiple teams of developers involved in the analysis, design, and development of complex and large-scale applications which may include both projects and programs.  Interacts directly with the client and support team members across the IT organization* Led the design, development, and planning for solutions and technology standards to solve a complex business problem using Real-Time Eventing & Complex Event Processing technologies by TIBCO* Accountable and Responsible to provide 24x7 Production Support for all assigned Operations Systems, under IT Division Standards* Defined, prioritized, allocated resources, track and provide status reporting of work assignments, projects, programs

Technical Specialist role includes technical project management, solution architecture, and delivery & support.

* Oversaw multiple teams tasked with developing, testing, and implementing/migrating various solutions/technologies for enterprise transition to MindAlign collaborative messaging system impacting 18K staff and 1.5K clients over 2.5-year engagement.* Directed team in developing Audit & Sales Channel Manager solution that integrated with SAP through a Web interface, automated delivery of products to sites like eBay and Overstock, and reduced audit cycle time 40%.* Orchestrated lifecycle management of the project to design and develop an eCommerce shopping cart for a manufacturer of 1K products across 8 categories, which enabled significant expansion in sales channels and resulted in 25% increase in revenue.

* Facilitated architecture design, development, and delivery of B2B eCommerce solution integrating * credit scoring system with online retailers to drive lease origination across operations in 8 countries.* Constructed development standards and help define a technical architecture for Broadvision-based external client Web portal using Oracle 8i, Java, and LDAP.* Directed 2-person team to develop and deploy Siebel Sales, Siebel eService, and Siebel Call Center modules into Broadvision and SAP R/3 framework