Formadora en habilidades y gestión de negocio para el grupo Volkswagen Group España Distribución. Certificada por la marca en ventas y posventa para procesos de negocio y habilidades para todos los niveles de gestión.

Consultoría de automoción haciendo análisis de las diferentes KPI´s a concesionarios de mercados de Alemania, UK, México y España. Informes y reportes.

Miryam Ubeda - Leadership development - United Arab Emirates, Dubai, UK, USACoaching leaders and CEOs in organizations for sustainable development. Collaborating in strategic partnerships to deliver systemic change. • Leadership coaching & Career Change, Consultant, and Mentor teams with more than 2500 hours, accredited by ICF, in corporate, individual and groups, developing and enhancing leadership training and the performance of activities with a high level of motivation and management.• Black Bull Group Counseling, Talent Management, Team Building and 100 hours of coaching. 2016• Jumeirah Zabeel Saray Hotel Team Coaching, Recruiter and Talent acquisition. 2015• Al Nasr Group Change Agent Consultant, Talent specialist relationship Team Coaching. 2017• The “Emotions Culture Program” designed to enhance trust and support mutual understanding among the members of the team through communication, dialogue and active listening. 2018 Trilingual Coach on specific projects The Pro Bono Coaching Program (PBCP) UNICEF since 2012.• Sportsmania center workshop and training I, II, III “The Self-esteem”, The Self-care”, “The self-respect”. 2015• Dubai Fashion News, online Magazine. Article/Interview “What is Coaching?”. 2017 • Dubai Fashion News, online Magazine. Article/Interview “What is the philosophy behind coaching?”. 2017• Dubai Fashion News, online Magazine. Article/Interview “Why Is Coaching Becoming More Popular? What is driving the uptake of coaching, and what are its benefits?”. 2017• Lectures - Guest speaker by the 5th Management Congress, ABC Aleem Business Sharjah UAE, March 2014- Guest speaker by the 5th Annual Marketing & Branding Congress, ABC Aleem Business Sharjah UAE, June 2015- Motivational Speaker School of Odontologist, Passion and commitment, Dubai, November 2015- Conferences in educational institutions, “The impact of the decisions”, Spain, Dubai, 2016

Leadership Development Coach on specific projects by "The Pro Bono Coaching Program"(PBCP)

Regional overseas Office for all Mercedes-Benz Cars related Sales & After Sales activities for the Middle Eastern markets.140 employee, 34 nationalities, 1,5 million/year.Main responsibilities:• Change Agent. Providing the structure and development of the international After Sales projects. • Consultant and facilitator for coaching and company team building.

Main responsibilities:• Assist the Vice president and the After-Sales Manager Director throughout the daily responsibilities• Project Facilitator• Coach & Trainer & Team Building Developer.• Cultural Transformation Advisor

Main responsibilities:• Analysis of candidates for official network dealer and management of the Network Development Due Diligence• Introduction of cooperative standard equipment in the dealers’ network. • Carrying out and coordinating Aftersales audits.

Responsible for maintaining and strengthening professional relationships with dealer network andimportant fleets.• Follow-up of Mercedes-Benz Buses Dealer network After Sales objectives and target.• Creation of new aftermarket distribution channel and development of the current channel.• Detailed parts analysis per customer and fleet.• Management and coordination of the technical training for dealers and end customersincluding the corresponding translation of documentation (if required)• Monitoring commercial business and fleet owners Authorized Workshops.• Intense collaboration with marketing department for communication resources for dealers.• IT corporate tool training for dealer staff: SAP, EPC, FDOK, Web Applications• Continuous support for dealer users for the whole range of Aftermarket IT systems• Management of continuous improvement projects inside the company• Active cooperation with other departments in parallel projects.Main AchievementsExtending number of dealers in the network.Increasing sales of parts through actions and offers made to fleets and end customers.

Responsible for the spare parts stock management.• Aftersales Management representative for Quality topics introduction.• SAP Key User for MM (parts management) and SD (sales) modules. Main Achievements Parts stock optimization reducing associated costs. Creation and development of management procedures in order to fulfill the quality standards of the company.

Support to the HR executive secretary in international administrative tasks.