Mirza M Khalid Baig Email and Phone Number

Implementation and Training of Quality Management system and ISO-15189:Lead ISO 15189 planning, development, and implementation.Conduct gap analysis, develop compliant SOPs, and guide staff on ISO 15189 standards.Quality Management System (QMS) Development:Design and implement a QMS aligned with ISO 15189.Set quality objectives, monitor KPIs, and maintain documentation.Training and Competency:Develop and deliver ISO 15189 training.Ensure staff competency and qualification.Audits and Assessments:Conduct internal audits, identify non-conformities, and prepare for external audits.Implement corrective and preventive actions (CAPA).Continuous Improvement:Lead quality improvement projects and optimize processes.Analyze data to identify trends and improvements.Regulatory Compliance:Ensure compliance with ISO and regulatory requirements.Update QMS based on regulatory changes.Stakeholder Collaboration:Work with management and staff to implement ISO 15189.Communicate quality initiatives and progress.Reporting and Documentation:Prepare reports on QMS status and audit findings.Maintain accurate quality management records.

. Directed day-to-day laboratory activities, ensuring adherence to protocols and standards.• Ensured strict compliance with JCIA, CAP, and ISO 15189 regulations for accreditation.• Implemented and monitored quality control measures to ensure accurate test results.• Supervised and trained laboratory staff to maintain a proficient team.• Streamlined workflows to enhance efficiency and minimize errors.• Managed inventory levels to support uninterrupted operations.• Scheduled equipment maintenance to ensure accuracy of results.• Enforced safety protocols to maintain a secure working environment.• Analyzed data and prepared accurate reports for healthcare professionals.• Kept updated on advancements in laboratory practices through continuous education.• Directed a team of 25 laboratory technologists, phlebotomists, and home sampling staff in a JCIA-accredited facility, achieving a 15% increase in efficiency by implementing Lean Six Sigma methodologies and enhancing compliance with international standards.

Developed and maintained quality assurance programs to meet CAP, ISO 15189 and ISO 9001 standards.• Established and enforced Policies, SOPs, manuals, and monitoring charts across various departments at the Indus Hospital and Health Network.• Conducted comprehensive training sessions for over 200 staff on Quality Management, validations, KPIs, and Biosafety.• Regularly performed audits, inspections, and assessments to ensure compliance with accreditation standards.• Designed and delivered training programs covering quality assurance practices, accreditation standards, and regulatory requirements.• Initiated continuous improvement efforts to refine laboratory processes, workflows, and quality control.• Managed meticulous documentation of quality assurance activities and accreditation compliance.• Defined metrics and KPIs to track quality assurance performance and adherence to accreditation standards.• Collaborated extensively to nurture a culture of quality and continuous improvement among lab personnel and stakeholders.Stayed abreast of regulatory changes and standards pertaining to laboratory quality assurance and accreditation.• Identified and addressed potential risks and hazards in lab operations to uphold patient safety.• Provided effective leadership and guidance to quality assurance and training staff, enhancing team capabilities.• Led the successful development, implementation, and alignment of ISO 15189 programs across 10 hospital labs managed by The Indus Hospital and Health Network, improving operational standards for successful laboratory accreditation.

Oversaw multi-departmental lab ops: hematology, biochemistry, microbiology, parasitology, molecular biology.• Enforced quality controls for accurate, compliant test results; upheld regulatory standards.• Trained staff, promoted learning; optimized workflows for efficiency; managed resources.• Maintained equipment, coordinated repairs; managed supplies for uninterrupted operations.• Ensured safety protocols, conducted audits, implemented corrective measures.• Analyzed data, prepared timely reports for healthcare professionals.• Identified research opportunities, collaborated with department heads on research.• Facilitated interdepartmental collaboration for seamless patient care.