(Spectrum, a US based campaign for Internet, Cable TV, Voice, Mobile Phones and Home Security and Alarm System)• Pitch the potential prospects (Telephonic)• Educate potential customers about a product or service they are interested in• Convince for our products, discuss the problem face by prospect previously if any and conveying the best possible solutions.• Ask questions to understand customer requirements and qualify customers• Make quotations against inquiries after identifying customer’s needs and requirements• Enter and update customer information in database (CRM)• Schedule appointments for future sales• Go extra mile to close sales

(US based campaign for Cable, Internet, Voice and Home Security Services.)• Responsible for providing the authentic information to customers who calls in• Offer different packages/bundles of the product according to the customer’s need• Generating sales and revenue over the phone for the organization• Ensuring the best customer service experience for the caller• Capturing the proper consent before selling any product

(HSD, SKO and Petrol Dealership)• Administration work • Marketing and sales• Accounts maintenance