Ecommerce Specialist | Customer Support | Digital Marketing • Manage customer support for two Shopify stores (London and Canada), ensuring timely and efficient resolution of customer inquiries to maintain high satisfaction rates. • Conduct in-depth product research to identify market trends and growth opportunities, contributing to the expansion of product offerings. • Oversee and implement digital marketing strategies, including social media and email campaigns, to drive traffic, engagement, and sales. • Handle account management for Shopify stores, ensuring accurate tracking of expenses and revenues while optimizing operational efficiency. • Manage and optimize three stores on Bol.com, focusing on enhancing product listings, improving visibility, and streamlining order processing for better performance.This role combines customer service excellence, strategic market research, and digital marketing expertise to drive ecommerce success.

Strategically orchestrated export marketing initiatives at German Garments, adeptly analyzing market trends and negotiating deals to drive international sales. Developed and maintained strong supplier relations, optimizing product placement and expanding the company's global footprint within the competitive textile market of Pakistan.

Led a high-performing sales team at Jolta Technology, driving e-commerce sales strategies and achieving consistent revenue growth. Implemented innovative sales tactics, fostering key client relationships and expanding market reach in the dynamic landscape of Dubai's tech industry