Mirza Usman Baig Email & Phone Number

Dubai, Ae

Houston, Texas Area

Digital Korbax LLC is a leading Digital Marketing and Software Development Agency in the USA & UAE . We are helping small and enterprise businesses get the best solutions for their growth.Key Responsibilities: • Co-founded and led Digital Korbax, overseeing all operations and strategic initiatives.• Developed the company's vision, guiding its growth in Digital Marketing Industry.• Directed business strategy, fostering growth, profitability, and market expansion.•… Show more Digital Korbax LLC is a leading Digital Marketing and Software Development Agency in the USA & UAE . We are helping small and enterprise businesses get the best solutions for their growth.Key Responsibilities: • Co-founded and led Digital Korbax, overseeing all operations and strategic initiatives.• Developed the company's vision, guiding its growth in Digital Marketing Industry.• Directed business strategy, fostering growth, profitability, and market expansion.• Cultivated partnerships to enhance the company's market presence and influence.• Led product/service innovation efforts, leveraging market insights for success.• Nurtured a collaborative and high-performance culture within the organization.• Stayed updated on industry trends to capitalize on new opportunities and maintain competitiveness.• Ensured compliance with regulations and industry standards while mitigating risks. Show less

Lahore, Punjab, Pakistan

Key Responsibilities & Achievements:• Managed all pickup and tour bookings, ensuring seamless coordination between drivers and passengers.•Orchestrated the scheduling and execution of pickups, guaranteeing punctuality and efficiency in transportation services.•Coordinated with drivers to ensure timely arrivals for pickups, overseeing their schedules and adherence to service standards.•Monitored passenger boarding, confirming accurate passenger counts and facilitating a smooth… Show more Key Responsibilities & Achievements:• Managed all pickup and tour bookings, ensuring seamless coordination between drivers and passengers.•Orchestrated the scheduling and execution of pickups, guaranteeing punctuality and efficiency in transportation services.•Coordinated with drivers to ensure timely arrivals for pickups, overseeing their schedules and adherence to service standards.•Monitored passenger boarding, confirming accurate passenger counts and facilitating a smooth boarding process.•Implemented systems and protocols to streamline booking procedures, enhancing operational efficiency.•Resolved any logistical issues or discrepancies that arose during pickup and tour operations, ensuring customer satisfaction.•Collaborated with cross-functional teams to optimize procedures and enhance the overall quality of service delivery.•Collaborated with agents to understand their needs and provided tailored solutions.•Maintained meticulous records and documentation to streamline processes.•Ensured seamless communication between agents and clients for effective service delivery. Show less

Lahore, Punjab, Pakistan

Key Responsibilities & Achievements:• Technical support to the users of WORLDSIM (Travel Tech & International Roaming Solutions) • Dealing with escalated faults, returns and customer inquiries on phone and ticketing system• Testing and quality assurance of our technical products• Customer Relationship Management using Microsoft Dynamics CRM• Proof checking orders for legitimacy using Sage-pay and removing fraudulent orders from CRM• Contacting couriers to investigate… Show more Key Responsibilities & Achievements:• Technical support to the users of WORLDSIM (Travel Tech & International Roaming Solutions) • Dealing with escalated faults, returns and customer inquiries on phone and ticketing system• Testing and quality assurance of our technical products• Customer Relationship Management using Microsoft Dynamics CRM• Proof checking orders for legitimacy using Sage-pay and removing fraudulent orders from CRM• Contacting couriers to investigate lost and missing deliveries. Applying for compensation for lost cargo Show less