Floor Team Lead
Current• Ensured an exceptional in-store experience by delivering high-quality and personalized service to a diverse customer base. • Managed store operations, including maintaining cleanliness, visual merchandising, and monitoring stock levels. • Delegated tasks to team members to ensure productivity and goal achievement during shifts. • Handled point-of-sale operations, including resolving discrepancies. • Coached team members on customer service standards, provided real-time feedback, and promoted a respectful, collaborative environment. • Led by example by upholding the company’s mission and contributing to a positive team culture.
Oct 2024 - Present
