I’m a Customer Success Specialist with experience in project management, proposal development, and process optimization. I excel at managing complex projects and working with cross-functional teams to meet client objectives. My expertise lies in gathering client requirements, collaborating with cross-functional teams, and creating data-driven solutions to enhance business performance.At RhythmQ, I developed the skills to work with and communicate with teams with different experiences and skills to meet project-specific requirements. I enjoy working at the intersection of operations and customer success, and I’m passionate about using data insights to help create better customer experiences.I hold a Bachelor’s degree in Strategic Management and a minor in Economics, and I’ve earned a Certified Scrum Product Owner (CSPO) certification. I am working towards becoming a Certified Associate Project Manager (CAPM).