Misan Boyo Email & Phone Number

Lagos,Nigeria

• Successfully launching new financial products or services that meet customer needs and generate revenue for the bank• Conducting market research to identify potential new products and assess the potential demand for them• Staying up-to-date on changes in financial regulations and compliance requirements.• Analyzing and communicating performance as measured by appropriate metrics (e.g., sales, awareness, leads, traffic), and utilizing data and relationships to grow the value of partnerships.• Performing exhaustive research and competitive business development analysis and consistently demonstrating a thorough understanding of the status of existing partnerships and continuing to identify strategic opportunities and potential threats.• Collaborating with other departments, such as sales, marketing, and operations, to ensure the successful launch of new products• Managing budgets and resources for product development and marketing efforts• Working with cross-functional teams to identify and resolve any issues or challenges related to product development and implementation• Increasing the bank's share of the market through the introduction of innovative or competitively-differentiated products• Handling NDD – Nibbs Direct Debit platform, a system designed to set mandates and debit customers on a given date/time, managing remitta and e-bills pay.

Lagos State, Nigeria

• Managed all administrative and clerical services, including correspondence for personnel and strategic planning issues review and revision of new policy instruction manuals. • Processed and screened all incoming correspondence, materials, and directives; identified action items and referred them to the appropriate department. • Prepared and reviewed all outgoing correspondence and documents for completeness, grammatical accuracy, and proper format in accordance with regulations and policies. • Liaised with the customer and front desk reception area, including greeting visitors and responded to telephone and in-person requests for information. • Served as a link between management and clients by handling questions, interpreting and administering solutions, and helped resolve issues to foster a more positive relationship. • Responsible for time management, document mileage, entering timesheets, and maintaining good relationships.