Head Of It
CurrentAchievements:Building IT infrastructure in Malaysia and Thailand office from scratch. It consists of:• Installing the network cables• Installing virtualization server and the guest OS's• Install and configure Samba Active Directory server• User accounts and groups creation• Filesharing and managing the access control• Setting up IP-PBX server and integrating it with Indonesia's office IP-PBX server• Setting extensions in IP-Phones• Setting up backup server• Training the usersMake a cost efficiency by using VOIP technology and negotiating the internet subscription fee and manage to save 30% of monthly feeManagement:Help define IT infrastructure strategy, architecture, and processesCreate policies and procedures as operational standards as well as compliance with ISO 27001Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructureManaging and reporting on allocation of IT budgetInfrastructure:Manage virtualization server using VMware and Linux virtualizationManage user accounts, filesharing and group policy in Samba Active Directory modeManaging firewall, NAT, and bandwidth using MikroTikCreate concept of VLAN to segregate networks between divisions and lead the migrationSetting up and manage OpenVPN server for remote workingSetting up backup schedule using NAS and RsyncSetting up and configure LMS using moodle to be use as an internal induction programSetting up IP-PBX using Elastix (based on FreePBX)Integrating telephony system for Indonesia, Malaysia and Thailand officeMonitoring Antivirus server Support:Manage helpdesk tickets and problem resolutionProvide direction for IT team membersTroubleshoot hardware and software issues related to internal ITDevelopment:Provide annually IT security awareness training for users in the companyImplementing Odoo for leaves and expense moduleManaging MySQL database for several applications
