Misbah Patel Email & Phone Number

Mississauga, On, Canada

• Designing network diagram for projects and ensure that the correct information is present by doing site survey• Prepared Servers, Switches, Firewall and other IT related equipment for deployment of new project• Testing the proposed solution in our lab environment• Creating and sharing documentation of the IBT solution for each new deployed site• Manage the Solutions timetable with the PMO’s office to help ensure the successful completion of the project. Accommodated business needs by successfully updating existing servers and upgrading new servers to proper software and hardware.• Liaison between the various departments to co-ordinate the projects, based on the Project Management schedule laid out for the site • Update and maintain the existing enterprise network, Lab network and server infrastructure• Assist with the development of troubleshooting systems and software issues in collaboration with the development teamAccomplishments:• Learned Git used for deployment of site servers• Worked on Brocade, Dell, Phybridge and Cisco Meraki switches• Helped in transition from Windows server 2008 to Windows Server 2016• Build Server with different OS such as Windows, CentOS• Network Troubleshooting Skills• Experience with monitoring tools such as Nagios, PRTG• Deployed more than 4 sites with Healthhub Solution

Mississauga, Ontario, Canada

Designing network diagram for projects and ensure that the correct information is present by doing site survey• Prepared Servers, Switches, Firewall and other IT related equipment for deployment of new project• Testing the proposed solution in our lab environment• Creating and sharing documentation of the IBT solution for each new deployed site• Manage the Solutions timetable with the PMO’s office to help ensure the successful completion of the project. Accommodated business needs by successfully updating existing servers and upgrading new servers to proper software and hardware.• Liaison between the various departments to co-ordinate the projects, based on the Project Management schedule laid out for the site • Update and maintain the existing enterprise network, Lab network and server infrastructure• Assist with the development of troubleshooting systems and software issues in collaboration with the development teamAccomplishments:• Learned Git used for deployment of site servers• Worked on Brocade, Dell, Phybridge and Cisco Meraki switches• Helped in transition from Windows server 2008 to Windows Server 2016• Build Server with different OS such as Windows, CentOS• Network Troubleshooting Skills• Experience with monitoring tools such as Nagios, PRTG• Deployed more than 4 sites with Healthhub Solution

Mississauga, Ontario, Canada

• Handled Tier I, II and III support for internal Team members• Monitored and performed maintenance in order to effectively upkeep corporate servers• Created and developed PowerShell and batch Scripts to perform variety of system processesUtilized exceptional written skills in order to document IT corporate processes.• Accommodated business needs by successfully updating existing servers and upgrading new servers to proper software and hardware.• Monitoring and performing the network connectivity of onsite Microsoft and Linux servers, Linux andAndroid base Terminals using PRTG Monitor Server and Nagios• Arranged quick replacement of faulty hardware• Interviewed, and successfully trained new employees to handle Enterprise Support Technician duties• Monitoring of Daily Backup cycle using Quest Rapid Recovery software and recovery Policies• Prepared new workstation for employee as per company’s Standards by applying policies• Monitoring, Prioritizing and Resolving the problems reported to our Spiceworks Ticketing system withintimely manner• Collect, organize and maintain problems and solutions logs for use by other technical support analysts• Provide network and Internet support to customer at client facilities in response to identified difficulties• Monitor and Maintain network availability while protecting against potential threats using Sophos• Work with other team members, Vendors and Clients to ensure user and customer need are met• Creating, configuring, and deleting user accounts in Active Directory• Provide Support of streaming device such as Vecima, UCrypt• Computer proficiency in Office 365

Advance Diploma, Networking

Activities and Societies: Volunteer, Smart Walk Doing Advance Diploma in Network Engineering & Security Analyst

Bachelor'S Degree, Electronics And Commumicaton Engineering