• An Affable, Tenacious and Knowledgeable hands-on Infrastructure Program Manager with overall 17 years of Proven IT Experience with Strong Technical Skills.• Prepare and report Project/Program status on a Regular basis, including metrics needed for various risk groups.• Drive stakeholders and various Delivery Teams to ensure Project/Program scope definition to meet Business Objectives.• Lead cross-functional team's across various projects, managing risks and issues to prevent potential delays and facilitating communication between departments to ensure timely delivery of the infrastructure for application teams’ consumption.• Oversaw multi-million-dollar projects, ensuring deliverables were met within scope, time, and budget constraints.• Collaborated with diverse teams across NAM, EMEA & APAC regions, enhancing productivity by cultivating shared knowledge drives and introducing asynchronous coordination tools like Jira, ServiceNow.• Regularly optimize existing workflows to streamline operations and achieve a 15% reduction in overall delivery time.• Coordinate with stakeholders to determine program objectives, progress, and scope, and ensure alignment with the company’s strategic vision.

• Experienced in every aspect of Program/ Project Management and Service Delivery with a proven record of establishing project vision and strategy.• Prepare and report project status on a Regular basis, including metrics needed for various risk groups.• Drive stakeholders and various Delivery Teams to ensure Project/Program scope definition to meet Business Objectives.• Work closely with Global Service Heads to execute and deliver infrastructure and solutions for Citi Private Cloud, Cyber Security, Low Latency Platforms and External Cloud Service Providers (AWS, GCP, Azure etc.)• Team building and development• Review the BOM with the Architects, CITI Project Managers, Application team, Infrastructure Delivery Leads, Network Engineers and ensure a reliable, scalable solution is delivered to the customer.• Reviewing the Build sheets while the Solution Ticket is in Design Phase, after the OS is loaded apply the Build specifications and handover the servers to Application team.• Provide status reports to management regarding project status, task, achievements and issues/risks.• Demonstrated leadership in leading and mentoring team members and invested in their career growth. Cross-functional teams across geographies to maximize levels of productivity.• Identification of risks which impact program and project deliverables with follow through on mitigation, resolution and path to green.• Measure project performance using appropriate tools and techniques.• Functional analysis of specifications, tracking tickets arise from customers and resolving problems

• An Affable, Tenacious and Knowledgeable hands on Infrastructure Delivery Manager with overall 14 years of Proven IT Experience with Strong Technical Skills.• Prepare and report project status on a Regular basis, including metrics needed for various risk groups.• Drive stakeholders and various Delivery Teams to ensure Project/Program scope definition to meet Business Objectives.• Work closely with Global Service Heads to execute and deliver infrastructure and solutions for Citi Private Cloud, Cyber Security, Low Latency Platforms and External Cloud Service Providers (AWS, GCP, Azure etc.)• Team building and development• Review the BOM with the Architects, CITI Project Managers, Application team, Infrastructure Delivery Leads, Network Engineers and ensure a reliable, scalable solution is delivered to the customer.• Reviewing the Build sheets while the Solution Ticket is in Design Phase, after the OS is loaded apply the Build specifications and handover the servers to Application team.• Provide status reports to management regarding project status, task, achievements and issues/risks.• Demonstrated leadership in leading and mentoring team members and invested in their career growth. Cross-functional teams across geographies to maximize levels of productivity.• Identification of risks which impact program and project deliverables with follow through on mitigation, resolution and path to green.• Experienced in every aspect of Project Management and Service Delivery with a proven record of establishing project vision and strategy.• Measure project performance using appropriate tools and techniques.• Functional analysis of specifications, tracking tickets arise from customers and resolving problems

• Leading NAM Build Integration Team.• Review the BOM's and Build sheets and approve the Solutions requests in ServiceNow.• Installation, Configuration, and administration of Linux servers.• Build new physical bare metal and Virtual machines on Linux.• Provide end-to-end architectural design and solution for a new project in Linux platform.• Worked with partner team - network/storage team for load balancer and access setup.• Updated JIRA Stories/Tickets as the work is completed.• Installed, configured and managed Veritas Cluster in Linux servers.• Work with automation services for build automation and configuration management. • Built bare metal servers for ORACLE RAC, installed ASM libraries and configured ASM disks.• Performed documentation of architectural design, build engineering documents and SOWs in SharePoint.• Demonstrated leadership in leading and mentoring team members and invested in their career growth.

Lead various projects end to end from Build thru Run, and supported various clients for HP Enterprise services.. Responsible for Building a whole NIM Environment from scratch, building resources and patching AIX servers.· Experience working on HMC upgrades to 7.7.7· Responsible for Storage migration from old departmental storage to New Enterprise P9500.· Patchmanagement, auto mount, NFS, NIS. Firmware Upgrade.· Migrated/UpgradedAIX servers from AIX 6.1 TL7 SP02 to AIX 7.1 TL3 SP3 for Groupo Bimbo Account.· Troubleshooting and fixing complex network bottlenecks to gain more throughput.· Patched Linux and HP-UX servers to keep the systems up to date and healthy.

• Worked as Technical Lead AIX Admin for the CCSAS project for the State of California with over 80+ Virtual lpars and 20+ Physical lpars.• Responsible for Building a NIM Build Version 6.1 TL 7 SP2 with all the customizations and promoting the version to Production after Testing. • Migrated AIX VIO clients from AIX 5.3 TL11 to AIX 6.1 TL7 SP02.• Worked as Lead AIX Admin on an End to End Disaster Recovery Exercise to backup and restore VIOS on P795 system in Boulder CO. Created Virtual Ethernet adapters and Shared Ethernet adapters (SEA) and Virtual SCSI adapters and assigned them to VIO clients as part of the Disaster Recovery exercise. • Designed and Implemented N_Port ID Virtualization (NPIV) on a Dual VIO Server for the CCSAS project for the State of California.• Extensive experience in Installation, configuration and maintenance of HACMP V5.4, Power HA v5.5, v 6.1.• Installed and Configured OPNET across all the servers in the environment.• Installed and configured sudo across all Otech Servers and eventually locked down root account.• Daily activities include troubleshooting the failed backups in Networker and fixing full file system alerts.• Administration responsibilities include user, group, disk, printer and security management, File sharing Permissions.• Administration of IBM RS/6000 servers running AIX 5.3 and AIX 6.1 for support of web sphere, web logic7.x and tuxedo.• Worked on work orders from BMC Remedy Ticketing and resolving all the Incidents and work orders assigned to our project.• Configured dump devices and paging space as per IBM recommendations.• Extensively worked on VIOS to assign LUN’s to VIO clients.• Instrumental in Setting up NIM Master and defining all the resources.• Worked on adding and configuring HP 9500 San storage to P6-595 servers.• Experience in Upgrading HMC to 7.4.0 SP2.

• Instrumental in Setting up NIM Master and defining all the resources.• Performed Build from scratch installation, migration, configuration and maintenance of AIX 6.1/5.3/5.2/5.1 on p550/ p570/595 servers through NIM server.• Performed build from scratch installation, migration, configuration and maintenance of SUN Boxes 8/9/10 , LINUX 2.1/3/4/5 and Windows servers through Jumpstart, kickstart, ESX and VMWare.• Experience in Upgrading HMC to 7.3.5 SP2.• Performed Security related PCI remediation on AIX, Solaris and Red Hat Linux boxes.• Instrumental in Installing and configuring the TSM server and client, configuring the Web client, Client Scheduler and supported Tivoli Storage Manager.• Experience working with Apache and Weblogic patching and upgrades.• Experience supporting applications such as Informix, Tibco, Veritas, EMC Networker.• Proficient knowledge and practice of ksh and Unix Shell scripting.• Installed, configured and supported Power Broker for all types of OS.• Responsible for analyzing problems, determine root cause, propose solutions, and drive issues to resolution.• Excellent verbal and written communication skills, people skills and be highly motivated.• Provided 24x7 support on shift rotation basis.

• Performed Build from scratch installation, migration, configuration and maintenance of AIX 5.3/5.2/5.1 on p550/ p570/595 servers through NIM server.• Performed build from scratch installation, migration, configuration and maintenance of SUN Boxes 8/9/10 , LINUX 2.1/3/4/5 and Windows servers through Jumpstart, kickstart, ESX and VMWare.• Installed and configured Web sphere Application Server 5.1.1.15 on the newly build servers and Federated the new servers into the production Cell.• Installed and configured Veritas Volume Manager, Veritas File System and Veritas Cluster Server on AIX and Solaris servers.• Extensively worked on Rebuilds of Solaris and Linux servers.• Installed, configured and supported Power Broker , BMC patrol, VSA, TSM for all types of OS.• Solving Solaris, Sun Server hardware, Veritas Volume Manager (Veritas Foundation Suite), Veritas Cluster Server, Sun Cluster problems; managed with CA USD Unicenter Service Desk. • Building Sun Solaris Servers from scratch with Jumpstart & Flash Archives for upcoming projects. Administration of Veritas Storage Foundation, Sun Cluster, Veritas DMP multipathing, Sun Traffic Manager MPxIO.• Veritas File System. Creating/deleting root disks, root mirror, metadevices, metadbs, mirrors using Solaris Volume manager Solstice Disk Suite. • Configuration of Solaris 10 Wanboot server, zone creation, Role administration.• Jumpstarting servers, Solaris upgrade using Solaris Live Upgrade feature, Disaster recovery, IP multi-pathing, replacing faulty Sun hardware parts such as disks.• Troubleshooting Emulex HBAs LP9K, Sun branded HBAs problems in conjunction with the Network and Cable team.• K- Shell Programming for day-to-day system administration. • Instrumental in Installing, configuring the Web client, Client Scheduler and supported Tivoli Storage Manager.• Managing Backups & Tivoli Storage Manager on IBM 3494 Tape Library.

• Experience in installation, configuration and updating AIX 5.x on IBM P5 and P6 series Systems (P595, P570, P690 and P670).• Responsible for Migration Installation from 5.2 to 5.3.• Responsible for the operation, maintenance and integrity of a distributed, networked Sun Solaris based environment.• Responsible for Building a NIM Build Version 5.3.6.5 with all the customizations and promoting the version to Production after Testing. • Responsible for Installation of DST Patches and upgrading the Servers to TL8 (Technology level).• Installed, configured and administered Cyclades Terminal servers for console access.• Troubleshooting of all kind of OS related and hardware related issues on the Solaris/Linux servers.• Responsible UNIX Engineer for Tier 1 Project for Upgrading Rational Tools including Clearcase and Clearquest to 7.0.1.• Packaged and installed Flexlm on production servers. • Building Sun Solaris Servers from scratch with Jumpstart & Flash Archives for upcoming projects. • Responsible for Building Sun Solaris (9.0) servers using a Flar image and booting over Network through Jumpstart master server, • Worked with Application, Storage, Database and Middleware teams to Decommission servers and remove those servers from the environment.• Responsible for creating Scalable VG’s and Swinging the disks by exporting and importing the VG’s across various servers in the network.• Extensive experience in micropartioning and V/IO, and LPAR Provisioning.• Logical Volume Management (LVM) administration of AIX. • Worked with Application, Storage, Database and Middleware teams to Decommission servers and remove those servers from the environment.• Replaced failed Hard disk, Memory and fscsi disks in coordination with IBM team.• Created raw logical volumes as per the request of the DBA’s and changed the ownership of those volumes to oracle.• Provided 24x7 support on shift rotation basis.

• Responsible for migration, Configuration Management, Maintenance and Systems Development of AIX 5.2/5.3.• Administration responsibilities include user, group, disk, printer and security management, File sharing Permissions.• Installed, configured and monitored EMS Server.• Administrator of IBM RS/6000 servers running AIX 5.3 for support of on Oracle 8.x., DB2, DNS, FTP.• Logical Volume Management (LVM) administration of AIX. • Extensively used LVM, created VGs, LVs, and disk mirroring.• Responsible for determining hardware and compatibility requirements for installation of application software and different tools.• Opened and Closed Change Management/control Tickets to update installation progress, and for upcoming changes in environment using Peregrine. • Clustered multiple RS/6000 machines on AIX5.3 using HACMP, configured HACMP cluster to keep applications running.• Responsible for event processing, change management and problem determination in HACMP environment. • Configured cascading, mutual takeover and rotating modes of operation of the HACMP and HACMP/ES products.• Responsible for Setting up and configuring Netbackup server/client and tape libraries.• Involved in modifying and optimizing backup schedules.• Responsible for troubleshooting and resolving missed and failed Netbackup backups• Responsible for processing of tapes for offsite storage• Responsible for updating Netbackup policies and procedures.• On-call and system support providing problem determination and resolution for installed systems software base and data center p-series hardware.• Responsible for Configuration of multiple logical subsystems utilizing IBM HMC, including LPAR configuration, NIM and CSM to install and manage the LPAR Proficient knowledge in Advanced POWER Virtualization on IBM P5 System • Extensive experience in micropartioning and V/IO, and LPAR Provisioning. • Provided 24x7 support on shift rotation basis.