Misbah Nayeem Email & Phone Number

Pune, Mh, In

Pune Area, India

Pune Area, India

1. Lead the Business Consulting, Management Consulting and Training Practice.2. Drive ISO 9001:2015, ISO 27001:2013, Lean Six Sigma, Innovation & Training across various clients.3. Managed an national & international projects for process management consulting services.4. Successfully implemented ISO 9001 and ISO 27001 for 42 clients within a span of 2 years.5. Designed and implementing quality assurance function for 3 clients.6. Ensuring compliance to various international standards such as ISO 9001 & ISO 27001.7. Drive initiatives to enhance customer satisfaction & best practice sharing.8. Develop & Manage team to achieve business & strategic goals.9. Budgeting and control – Prepare & manage budget for the function.10. Driving automation projects to enhance productivity and accuracy.Primary Domains - Insurance, Real Estate, Banking & Financial Services, Manufacturing

Abu Dhabi, United Arab Emirates

1. Designed & implemented the business excellence framework for the company.2. Established quality objectives in line with business objectives, strategy and balanced score card.3. Implemented & Certified the organization of ISO 9001, ISO 27001 & ISO 22301.4. Established rewards and recognition program.5. Managed projects towards quality improvement with huge business impact.

Pune Area, India

Driving, implementing and managing operations risk management and quality management system across the organization. Setting up a strong governance model and reviewing the effectiveness through periodic reviews and a strong collaboration with respective site leads at India and International delivery centers.

Pune Area, India

Provide QMS Consulting for internal as well as external customers for WNS Global Services as well as drive process excellence initiatives for corporate functions across the organization.

Pune Area, India

Heading the ISO 9001:2008 Compliance team at all locations of WNS Global Services. Ensure QMS compliance across corporate and enabling functions as well as drive process excellence by means of Lean and Six Sigma in corporate functions.

Pune Area, India

Quality Management System (QMS) (ISO 9001: 2008): Effectively deploying QMS in the organization, preparing the necessary procedure, process maps , quality plans and conducting internal audits and Management Reviews to ensure the effectiveness of the system and liaise with external agency for conducting the surveillance and recertification audits. Six Sigma: Implementation of Six Sigma methodology in business process and improve the process by identifying and completing Six Sigma projects. Lean: Implementation of Lean methodology in business process through different initiatives, also a certified Lean Cadet and Lean Samurai trained, conducting Lean trainings to employees for effective implementation of Lean principlesEnvironmental Management System (EMS) (SO 14001: 2004): Effectively deploying EMS in the organization, preparing the necessary procedure, process maps , quality plans and conducting internal audits to ensure the effectiveness of the system and liaise with external agency for conducting the surveillance and recertification audits. Quality Trainings: Effectively driving QMS & EMS deployment and a quality culture in the organization by means of various trainings such as ISO Basic Awareness Workshop, ISO Advanced Awareness Workshop, Auditor Awareness Workshop, FMEA, LEAN and 7 QC Tools and trained over 500+ people. Team Development & Mentoring: Identify and nurture a team of internal auditors and ensure achievement of their roadmap and certifications.

Developing sales teams, mentoring & monitoring thier performance and targets.

Mba, Operations Management

Activities and Societies: Convenor for "Drishti' 07", The National B-Scholl Fest of Symbiosis Institute of Operations Management Head.

Be, Electronics

Activities and Societies: 1. IEEE Chapter Member 2. Parivartan 3. Event Coordinator - Paper Presentation Competition Won various awards.