Misbah Nayeem Email and Phone Number
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15 years of experience in ISO 9001 Quality Management (QMS), ISO 27001 Information Security Management (ISMS), Corporate Quality Assurance, Process Improvement, Project Management, Strategy, Operations Risk Management, Governance & Compliance, Process Performance Management, Quality System Implementation, Business Consulting, Lean & Six Sigma process excellence, and Process Complexity Mapping, coupled with exceptional communication, presentation and inter-personal skills.Worked closely with the Leadership team, Stake Holders, Clients and the Top Management. Managed small and large teams spread across various geographies and about 9 countries demonstrating immense collaboration and high result orientation through strong coaching, mentoring and leadership skills. Review and enhance the effectiveness of the function and the team. Involved in consulting practice across various domains and industries such as Insurance, Banking & Financial Services, Finance & Accounts, Travel & Leisure, Shipping & Logistics, Utilities, Market & Business Research, Contact Center and Customer Service, Telecom, BPO & KPO.Areas of Expertise:1. ISO 9001 Quality Management System2. Process Mapping3. ISO 27001 Information Security Management System4. Process Improvement5. Change Management6. Operations Risk Management & Compliance7. Business Process Consulting8. Project / Program Management9. Lean Management10. ISO 22301 Business Continuity Management System11. ISO 14001:2004 Environmental Management System12. Process Complexity & Competency Mapping
Defacto Veritas Certification(Dfvc )
View- Website:
- defactoveritas.com
- Employees:
- 36
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Director - Business Excellence And Human CapitalDefacto Veritas Certification(Dfvc )Pune, Mh, In
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Director - Business Excellence & Human CapitalDefacto Veritas Certification(Dfvc ) Apr 2017 - PresentPune Area, India
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Principal ConsultantDefacto Veritas Certification(Dfvc ) Nov 2015 - Apr 2017Pune Area, India1. Lead the Business Consulting, Management Consulting and Training Practice.2. Drive ISO 9001:2015, ISO 27001:2013, Lean Six Sigma, Innovation & Training across various clients.3. Managed an national & international projects for process management consulting services.4. Successfully implemented ISO 9001 and ISO 27001 for 42 clients within a span of 2 years.5. Designed and implementing quality assurance function for 3 clients.6. Ensuring compliance to various international standards such as ISO 9001 & ISO 27001.7. Drive initiatives to enhance customer satisfaction & best practice sharing.8. Develop & Manage team to achieve business & strategic goals.9. Budgeting and control – Prepare & manage budget for the function.10. Driving automation projects to enhance productivity and accuracy.Primary Domains - Insurance, Real Estate, Banking & Financial Services, Manufacturing
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Lead Consultant - Corporate Quality AssuranceNational Health Insurance Company - Daman Aug 2014 - Nov 2015Abu Dhabi, United Arab Emirates1. Designed & implemented the business excellence framework for the company.2. Established quality objectives in line with business objectives, strategy and balanced score card.3. Implemented & Certified the organization of ISO 9001, ISO 27001 & ISO 22301.4. Established rewards and recognition program.5. Managed projects towards quality improvement with huge business impact. -
Consultant - Operations Risk Management And Corporate QualityWns Global Services Mar 2013 - Aug 2014Pune Area, IndiaDriving, implementing and managing operations risk management and quality management system across the organization. Setting up a strong governance model and reviewing the effectiveness through periodic reviews and a strong collaboration with respective site leads at India and International delivery centers. -
Consultant - Business Process Excellence & TransformationWns Global Services Feb 2012 - Oct 2013Pune Area, IndiaProvide QMS Consulting for internal as well as external customers for WNS Global Services as well as drive process excellence initiatives for corporate functions across the organization.
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Manager - Qms & Ems Compliance HeadWns Global Services Apr 2011 - Feb 2012Pune Area, IndiaHeading the ISO 9001:2008 Compliance team at all locations of WNS Global Services. Ensure QMS compliance across corporate and enabling functions as well as drive process excellence by means of Lean and Six Sigma in corporate functions.
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Assistant Manager - Qms Lead AuditorWns Global Services (P) Ltd Feb 2008 - Apr 2011Pune Area, IndiaQuality Management System (QMS) (ISO 9001: 2008): Effectively deploying QMS in the organization, preparing the necessary procedure, process maps , quality plans and conducting internal audits and Management Reviews to ensure the effectiveness of the system and liaise with external agency for conducting the surveillance and recertification audits. Six Sigma: Implementation of Six Sigma methodology in business process and improve the process by identifying and completing Six Sigma projects. Lean: Implementation of Lean methodology in business process through different initiatives, also a certified Lean Cadet and Lean Samurai trained, conducting Lean trainings to employees for effective implementation of Lean principlesEnvironmental Management System (EMS) (SO 14001: 2004): Effectively deploying EMS in the organization, preparing the necessary procedure, process maps , quality plans and conducting internal audits to ensure the effectiveness of the system and liaise with external agency for conducting the surveillance and recertification audits. Quality Trainings: Effectively driving QMS & EMS deployment and a quality culture in the organization by means of various trainings such as ISO Basic Awareness Workshop, ISO Advanced Awareness Workshop, Auditor Awareness Workshop, FMEA, LEAN and 7 QC Tools and trained over 500+ people. Team Development & Mentoring: Identify and nurture a team of internal auditors and ensure achievement of their roadmap and certifications.
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Business Development ManagerCepl Jun 2005 - Jan 2008Developing sales teams, mentoring & monitoring thier performance and targets.
Misbah Nayeem Skills
Misbah Nayeem Education Details
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Operations Management -
Pes College Of EngineeringElectronics
Frequently Asked Questions about Misbah Nayeem
What company does Misbah Nayeem work for?
Misbah Nayeem works for Defacto Veritas Certification(Dfvc )
What is Misbah Nayeem's role at the current company?
Misbah Nayeem's current role is Director - Business Excellence and Human Capital.
What is Misbah Nayeem's email address?
Misbah Nayeem's email address is mi****@****hoo.com
What schools did Misbah Nayeem attend?
Misbah Nayeem attended Symbiosis International University, Pes College Of Engineering.
What are some of Misbah Nayeem's interests?
Misbah Nayeem has interest in Six Sigma, Social Services, Lean, Education, Environment, Science And Technology, Iso 9001, 2008 Qms, Computer Hardware And Networking, Health.
What skills is Misbah Nayeem known for?
Misbah Nayeem has skills like Quality Management, Process Excellence, Iso, Iso 9000, Bpo, Business Process, Business Process Mapping, Business Process Improvement, Lean Manufacturing, Operations Management, Process Consulting, Training.
Who are Misbah Nayeem's colleagues?
Misbah Nayeem's colleagues are Inamdar Farhan, Zakir Sayyed, Ashlesha Kadam, Syed A., Shaikh Mubashshir, Lochan Mankar, Juned Siddiqui.
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