»Developed and implemented comprehensive marketing and branding strategy to reintroduce 107-year-old pharmacy to the market place. Led and monitored 6 member operations team.•Manage and oversee day-to-day operations of Hamlin Drug Company; implement new policies and procedures that help to accomplish double-digit growth. Provide oversight, guidance, and hands-on leadership to the technical operations team. •Successfully implement state-of-the art Point of Sale (POS) systems and programs. Maintain compliance with all pharmaceutical governing bodies including NC Board of Pharmacy, Centers for Medicare and Medicaid (CMS) and the Drug Enforcement Administration (DEA).•Implement cutting edge inventory management systems and install new network and telecommunication systems. Plan and execute Hamlin Days at senior living facilities to promote client wellness. Provide visionary and strategic leadership to achieve high customer satisfaction.•Collaborate closely with human resources teams and recruiting teams to identify, select, and hire top-tier talent in order to keep the sales force continuously populated at optimum levels. Set standards of leadership and performance, serving as an example to management teams, accomplishing personal and business objectives.

»Successfully implemented Wellness Program with month-over-month increase in participation. •Managed day-to-day operations of Independence Health and developed and implemented comprehensive marketing strategy to lay the groundwork for a successful launch of a new type of offering for Senior Wellness. Provided leadership in developingprograms and organizational plans with the CEO. Maintained official records and documents to ensure compliance with federal, state, and local regulations.•Created sound working relationships and cooperative arrangements with community groups and other industry professional organizations. Successfully planned operations to develop priorities for the organization; created and implemented plans and coordinated programmatic initiatives, technology and work efforts across a broad scope of Independence Health operations.•Established policies and procedures for the effective operation of Independence Health. Set-up clinical side of the business to include private insurance and Medicare credentialing; recruitment, employment, and release of all personnel including paid staff and volunteers. Focused on reduction in healthcare cost associated with senior population, including fall risk, balance, and strength training.

»Helped Bone Marrow Registration Program receive 300% increase in donor registrations »Championed the registration of record number of attendees for prostate screening.»Partnered with Rex Healthcare to provide mobile mammography.•Organized regional community Health and Wellness Expo with a focus on self-esteem in youth, childhood obesity, and general wellness. Coordinated all aspects of the expo including volunteer coordination, entertainment scheduling, medical staffing, market research, and fundraising. •Engaged community leaders including Legislative Representatives, a State Senator, and a United States Congressman to serve as members of the board. Collaborated and engaged with the Mayor of Raleigh to guide 1500 supporters to more accurate diagnostic services to aid in making health care decisions and to seek subsequent treatment for common diseases.

»Provided leadership in marketing, sales support, and technical solution delivery that produced a record-setting $38.9M+ in current-year revenue (117% of goal).»Formally awarded with prestigious “Par Club” honors for three consecutive years in recognition of outperforming sales performance goals ad expense plan. »Recognized with commitment to corporate goal attainment by executive team through “Hero Award.”•Performed and executed series of promotions Xerox, leading to a permanent post with responsibility for $27M business arm. Led 8-member team of analysts to provide critical marketing, technical, and sales support to the organization. Held a key role in the development and implementation of account strategies for Fortune 500/major clients, including GlaxoSmithKline, Reichhold Chemical, Kinkos, Sir Speedy, Alpha Graphics, Progress Energy, and state/city governments. •Analyzed and documented customer requirements and developed customized service solutions to meet their respective business and technical needs. Wrote and presented technical portions of proposals including customer support recommendations. Provided technical support for sales presentations and conducted tailored client/prospect demonstrations.•Devised, orchestrated, and launched strategic marketing campaigns targeting existing customer base. Initiated and organized “Growth Seminar” that was the area’s most well attended seminar in 15 years. •Promoted to Variable Information Lead Analyst (VILA) due to proven talents in the management of one-to-one marketing programs. Conducted comprehensive market and consumer research/analysis, cultivated strong relationships with account base, and played an integral role in building sales-driving marketing plans and strategies. Spearheaded small- and large-group presentations, training sessions, and demonstrations to major corporations and graphic arts films.