- Managed a team of five to ensure productivity and efficiency while supporting clients and the legal team.- Managed Consumer Accounts which garnered $6 million in revenue by providing high-level VIPs individual craft one-on-one experience.- Collaborate with immigration attorneys, paralegals, and internal teams of Product & Marketing, to process US immigration applications, including Immigrant Visa matters (e.g. primary and dependent status, PERM, I-140, and AOS, etc).

• Collaborate with members to plan the regional conference in 2021. • Engage with students and professors of local colleges to review and assist in research papers and presentations. • Format presentation guidelines and maintain speakers are prepared.

Supporting unaccompanied minors in their transition.

• Serves the public at the desk by checking in and out library materials, collecting money for fines and lost and damaged materials, issues new/replacement library cards.• Identify inventory needs and assistance for the branch and other materials. • Gained the skills of research—specifically, learning library software and the importance of understanding each patron’s reference question.• Generate program materials, networking contact follow-up and manage supplies. • Served in an Equity, Diversity, and Inclusion (EDI) workgroup as we worked together to provide a culture of opportunity to ensure youth and community engagement.

• Liaison between the refugee community and various community organizations to build partnership, trust, and relationships.• Engages with community leaders to ensure refugees can access necessary services by providing resources and outreach to further help the community.• Supports organizational growth and development by leading fundraising activities, pursuing and writing grants, and obtaining other resources. • Managed COVID-19 Community Connector Series Program to connect the refugee community with helpful information on various topics to navigate the ongoing pandemic.• Manage Bethany’s resources to provide optimal support to the refugee community. • Help the refugee community navigate various resources including MI Bridge systems, transportations, and education.• Research and stay up to date with the latest statistics and numbers reflecting the refugee crisis around the world. • Develop and maintain communication channels that facilitate the sharing of best practices. • Created and delivered content with up-to-date facts about the refugee crisis, paired with detailed descriptions of refugees related programs and presented them to various community organizations. • Recruit refugee community leaders to provide opportunities for civic engagement within the refugee community and their rights as New Americans. • Coordinate with the case managers and volunteer services to help facilitate donations and volunteer needs in order to post them on the program's social media.

Supported and planned the volunteer appreciation event.

• Assisted patients with maintaining nutritional orders throughout the day.• Holistic patient support to ensure patient’s diet needs are met. • Gathered data information on patient diet reports.• Managed and led evening night staff with patient delivery and closing tasks.• Gain the skills of healthcare nutrition—specifically, being aware that each patient’s diet is unique and the importance of monitoring their daily nutritional intake so that each patient can heal properly.

• Produces educational and advocacy materials, conducts research, assist with grant writing, and offers professional expertise to help further the goals of the organization. • Deliver and facilitate content that engages young women with workshops regarding women health and education. • Chaperone field trips to the botanical gardens, Indian Museum, and talent shows for children that were enrolled in the NGO’s after-school tutoring and activities. • Participate in giving under-served women and children a greater voice and more support in providing educational opportunities. • Created the NGO’s website in making it more interactive and consistent with their mission statement, goals, and values.

• Manage content, develop media plans and update social media, including Facebook, Instagram, and Twitter, with a focus on increasing awareness and engagement.• Collect data and information to review how other social media platforms function.• Develop and schedule weekly social media messages.