Mish While Email & Phone Number

Mooloolaba, Qld, Au

Responsible for internal Human Resources functions including recruitment, onboarding, retention, training and development, payroll/remuneration, offboarding. Responsible for ensuring smooth internal processes throughout the business, identifying bottlenecks and resolving such issues as they arise.

Providing HR support/advice to a range of small/medium size businesses located throughout Australia. No day or task is the same, working with clients from a variety of industries, this role requires skills to interpret numerous Industry Awards and follow legislative requirements applicable for clients.Typical daily tasks included award interpretation, employment contract creation, policy creation, deed of releases, facilitating or providing support in performance reviews/coaching… Show more Providing HR support/advice to a range of small/medium size businesses located throughout Australia. No day or task is the same, working with clients from a variety of industries, this role requires skills to interpret numerous Industry Awards and follow legislative requirements applicable for clients.Typical daily tasks included award interpretation, employment contract creation, policy creation, deed of releases, facilitating or providing support in performance reviews/coaching, exit interviews and performance management, providing support regarding workers compensation claims and providing other such business resources as and when required. Show less

* The development of quality programs* Manage the day to day running of the programs* Support the Coordinator with staff management* Ensure compliance with policy* Undertake administrative requirements* Work collaboratively with families and the school community

* Maintaining an accurate and up to date organisation board* Solely responsible for end to end recruitment, ensuring new employees meet the requirements of vacant positions in the company, and ensures that the workload of personnel is evenly distributed throughout the company* Maintains all personnel files, ensuring that information is accurate and up to date at all times (including variation letters, payroll information, warning documents, staff acknowledgement system documents)*… Show more * Maintaining an accurate and up to date organisation board* Solely responsible for end to end recruitment, ensuring new employees meet the requirements of vacant positions in the company, and ensures that the workload of personnel is evenly distributed throughout the company* Maintains all personnel files, ensuring that information is accurate and up to date at all times (including variation letters, payroll information, warning documents, staff acknowledgement system documents)* Conduct performance reviews as needed for all management and supervisors within the company* Collects, checks and keeps track of all inductions, qualifications, certificates and tickets, and ensures all are updated prior to expiry when necessary* Organise and conduct internal training for new and existing employees (e.g. inductions to the company, company wide training)* Organise all external training when necessary* Files and monitors workers compensation claims, and liaises with employee, workers compensation provider, rehabilitation consultant and project manager to ensure employees return to work in a safe but short time frame* Drafts, revises and distributes company policies (once approved) to all employees, and maintains the first point of contact regarding company policy queries* Organises and chairs meetings for a variety of staff members e.g. one on one meetings, supervisor meetings, AC meetings, Work, Health and Safety committee meetings, all staff meetings* Supervises and maintains the security of the company, looking after all company passwords* Maintains control and confidentiality of all legal documents* Creates and implements new processes to improve the flow of works between different divisions (e.g. HR to Payroll, HR to Delivery team), and different areas within the HR division* Assists with general HR queries e.g. company policies, industry award, processes, employee rights etc. Show less

Lake Louise, Alberta, Canada

* Provide administrative support to the Human Resources team* Assist in the planning, development and overall organization of staff events and activities* Assist with the facilitation of training programs* Complete purchase orders and expense reports as required* Active involvement in the recruitment and selection processes including job advertising, applicant screening and conducting interviews* Maintain accurate and comprehensive employee records* Respond to external… Show more * Provide administrative support to the Human Resources team* Assist in the planning, development and overall organization of staff events and activities* Assist with the facilitation of training programs* Complete purchase orders and expense reports as required* Active involvement in the recruitment and selection processes including job advertising, applicant screening and conducting interviews* Maintain accurate and comprehensive employee records* Respond to external Human Resources related inquires* Help to ensure companywide compliance to policies, procedures and best practices* Maintain positive working relationships with employees and the management team* Regularly communicate with departments regarding events, hiring, and HR related functions and needs* Remain current with best practices, legislative changes and industry standards* Ensure all WCB and OH&S accident/incident reporting and documentation processes are completed in a timely manner* Prepare formal communications including; letters, reports and memos as necessary* Distribute policies, procedures and memorandums to the appropriate individuals, divisions, or departments across the organization as required.* Receive and distribute all forms of HR communications.* Assist with regular research and compliance initiatives regarding Human Resources issues Show less

Recruitment and Selection- Working closely with the Projects Manager to forecast company staff needs- Draft and publish advertisements for current positions- Prescreening, interviews and final selection- Accepting/declining applicants- Sending, receiving and sorting through all paperwork to onboard new employee- Initial training into the companyWHS- Chair WHS committee meetings, discussing near miss, incident and hazards within the work environment and ways… Show more Recruitment and Selection- Working closely with the Projects Manager to forecast company staff needs- Draft and publish advertisements for current positions- Prescreening, interviews and final selection- Accepting/declining applicants- Sending, receiving and sorting through all paperwork to onboard new employee- Initial training into the companyWHS- Chair WHS committee meetings, discussing near miss, incident and hazards within the work environment and ways that they can be avoided- Oversee Workers Comp claims - being the contact for both employees and workers comp- Co-writing policies and procedures to ensure a safe work environment for all employees- Running training to ensure knowledge is spread throughout the company about specific processed and proceduresStaff morale - Organise and promote company wide opportunities for further education and social experiencesPerformance Reviews and Remuneration Reviews- Worked alongside the Financial manager to create consistency within the company to ensure all employees were classified into levels according to qualifications, service, knowledge and experience. - Conducted performance reviews with all supervisors and managers company wide to ensure all employees were able to express their needs and wants for/from the company, and setting 12 month goals with all employees. Big achievements:- Creating a letter of offer template that was used company wide to ensure all employees and employer knew their rights and responsibilities within the company- Creating a company wide handbook - Creating processes to help standardise the recruitment process within the company- Help expand the company hierarchy to ensure there were dedicated people to each division, and each individual knew their role and responsibilities within the company (completed through performance reviews, creation of position descriptions and formal education). Show less

Primary objectives are to:• Be responsible for the day-to-day execution of learning transactions in the Learning Management module in Cornerstone, and other business systems including SAP and VM Ware Service Manager• Be responsible for the management of emails constituting customer enquiries and the collation of statistics related to learning service delivery• Ensure that employees are satisfied with services provided by delivering on time and at a high quality as detailed in the… Show more Primary objectives are to:• Be responsible for the day-to-day execution of learning transactions in the Learning Management module in Cornerstone, and other business systems including SAP and VM Ware Service Manager• Be responsible for the management of emails constituting customer enquiries and the collation of statistics related to learning service delivery• Ensure that employees are satisfied with services provided by delivering on time and at a high quality as detailed in the learning administration business process user guides • Produce and maintain learning service reports as required within the learning analytics framework for the service• Develop strong relationships with key external training vendors and service providers to ensure services are timely and solution- focused Show less

Documentation- Create the letters of offer for new and existing employees, ensuring hiring manager approval before sending to candidates.- Create letters of appointment and starter packs- Process returned letters of offer and liaise with payroll regarding new starter details- Check returned documentation from new staff and hiring managers and follow up on any incomplete documentation- Process relevant employment screening such as Criminal History Checks, Working with… Show more Documentation- Create the letters of offer for new and existing employees, ensuring hiring manager approval before sending to candidates.- Create letters of appointment and starter packs- Process returned letters of offer and liaise with payroll regarding new starter details- Check returned documentation from new staff and hiring managers and follow up on any incomplete documentation- Process relevant employment screening such as Criminal History Checks, Working with children checks, Working VISA vertification and pre-employment health and fitness checks.Recruitment and Selection- Assist to coordinate the assisted recruitment & selection processes in accordance with Anglicare’s policies and procedures- Coordinate advertising requests and post in appropriate media as required- Assist with setting up interviews, reference checking, and pre employment screening as required- Run group interview sessions alongside Recruitment CoordinatorsDatabases- Set up new employees on Chris 21- Assist with the maintenance of CV Mail- Set up new templates in CV Mail as required- Ensure Letter of offer database is maintained and up to date- Review all Recruitment information on the intranet and ensure that it is up to dateGeneral Administration- Processing payment of invoices- Assist the HR Project Officer as required- Coach and support hiring managers across all admin requirements regarding recruitmentExtra Curricular Activities I have personally put my hand up for:- Christmas Committee member- Easter Morning Tea Coordinator- Organised social events with a various teams within the building Show less

- Drafting and finalising letters - Data Entry (collaboration and updating)- Short listed candidates- Sat in numerous interviews- Ad hoc admin duties- Work and communicate in group environmentGained exposure to a variety of fields of HR, including:- Recruitment and Selection- Administrative tasks- Learning and Development/Training- Performance Management/Appraisal- WHS- IR (e.g. Industry awards, Fair Work)

• Positioned as ‘floor staff’, first contact with customers. As a result, developed effective communication skills with individuals from differing cultures and backgrounds, leading to skills such as how to handle difficult customers and how to deliver appropriate customer service. Also created and continued to maintain relationships with regular customers, which lead to customer retention and personal networking.• Working in a group environment, continuing to learn the importance of… Show more • Positioned as ‘floor staff’, first contact with customers. As a result, developed effective communication skills with individuals from differing cultures and backgrounds, leading to skills such as how to handle difficult customers and how to deliver appropriate customer service. Also created and continued to maintain relationships with regular customers, which lead to customer retention and personal networking.• Working in a group environment, continuing to learn the importance of communication when working within a fast-paced team environment. Also taught skills such as taking initiative within the environment, monitoring the work environment while completing personally set tasks. Show less

Gain exposure to a variety of tasks in numerous fields of HR, including:- Recruitment and Selection (Sitting in interviews, going through selection criteria)- Administrative tasks (Collaborating and updating data, ad hoc tasks)- Learning and Development/Training (Organising training sessions)- Performance Management/Appraisal (Performance appraisals)- IR (Creating and distributing policies)

• As an agent employee, very job was located in a new working environment, with new employees, families and children, new work expectations and norms. As a result, skills were learnt such as flexibility and adaptability, and ability to work within new team environments. • When working with children, daily tasks such as feeding, nappy changing are essential, and need to be effectively time managed as legal employee:children ratios need to be met at all times. As a result of this, learnt… Show more • As an agent employee, very job was located in a new working environment, with new employees, families and children, new work expectations and norms. As a result, skills were learnt such as flexibility and adaptability, and ability to work within new team environments. • When working with children, daily tasks such as feeding, nappy changing are essential, and need to be effectively time managed as legal employee:children ratios need to be met at all times. As a result of this, learnt to be flexible, how to adapt to new routines quickly and effectively while taking on a leadership role in unfamiliar work environments. Only successful if communication is effective, resulting in improved communication skills. Show less

Bachelor Of Commerce (Bcom), Human Resources

Activities and Societies: - Human Resources Society - Sweets By Sweets Society Achievements: Personally invited to join the Golden Key.

Certificate Iv Training And Assessment, Learning And Development

Bachelor Of Education (Bed), Early Childhood Education And Teaching

Activities and Societies: - MacAlpine Student Group - Early Childhood Society Achievements: Early Childhood Road Safety Education Program.

High School Certificate

Activities and Societies: Peer Support Leader (2001 & 2007) School Musical (2007) Red Shield Appeal (2007 & 2008) Year Coordinator (2008).