Mishahnth Ravi Email & Phone Number

Kl Eco City, Mid Valley City, Kuala Lumpur, Federal Territory Of Kuala Lumpur

- Actively engage with the local management team for long term and sustainable product solutions that best suit the local market. - Proactively explore and extract potential product solution in sync with market business strategy.- Design and implement integrated product solution under dynamic working environment.- Initiate and collaborate with both local and regional product teams to continuously review and enhance the current product usability, functionality, and performance.- Define user stories and prioritization of the backlog and collaborate closely with product design, QA, and engineering teams to drive solutions in ensuring product deliverables and timelines are met.- Work closely with internal stakeholders to map and translate emerging customer requirements and develop them into detailed product specifications and business and functional requirements.- Take end-to-end ownership of the product, from ideation, design, feature prioritization, development, UAT testing, and go-live, to post-launch improvements and future iterations.- Work with Business Product Teams and assist to develop and execute test cases based on the business requirements.- Craft comprehensive documentation of FRFs, test cases, and defect management for the required signoffs.-Perform duties such as handling production issues, i.e., standby during campaign period, raise JIRA tickets, discuss solutions with development team and update to the relevant team in a timely manner.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Coordinated and developed a knowledge base project called “myWiki” proposed to make the workload of a Support Engineer in PETRONAS efficient and convenient. - Drafted a mock-up design for a knowledge-based portal and transformed the mock-up to a detailed prototype design on all the required pages for the portal via Adobe XD. - Crafted ERD Diagram for the portal and the connections between the databases to extract information. - Data mapping and categorized them if they are dynamic or static to the portal.- Created a dummy resource on the DevOps application and tested all the features of the application on it for further research and analytical purposes. - Develop the hosting platform for the “myWiki” portal. - Conducted many tests on the hosting platform using dummy websites that I created. - Created a “Support & Maintenance Model for all ALPHA Products”. - Created a real time data program project development flowchart via Microsoft Visio. - Designed flowcharts and pie charts for their project’s data analytics documentations.- Conducted training on Microsoft Visio for new employees.

Bachelor Of Science - Bs, Computer Software Engineering

Bachelor'S Degree, Computer Software Engineering