As a Network & Hardware Technician at Prime One Global, I was responsible for installing and configuring network hardware and software, performing regular maintenance and updates on network systems, and troubleshooting and resolving network and hardware issues to ensure smooth performance. I also conducted daily system checks to monitor network performance and security, assisted in the implementation of new technology solutions to improve efficiency, and provided technical support and training to staff on network and hardware systems, as well as organizational software.

As a Technical Officer at Prime One Global, I implemented new software and technology upgrades. I managed the IT budget and ensured smooth service through daily systems security checks and facility inspections. I prioritized maintenance and repaired equipment to maintain operational efficiency. Additionally, I trained staff on maintaining IT systems to achieve optimal performance, addressing both external and internal cyber threats