I am a proactive, dedicated and service-minded professional with several years of experience in customer success /support/ service, communication, social media and marketing.I'm passionate about creating exceptional customer experiences, driving brand loyalty, and increasing customer engagement. I love making each day brighter for customers, and use my communication, listening and problem-solving skills to deliver memorable customer experiences and build strong customer relationships.I am confident and empathetic while interacting with customers, and enjoy coordinating tasks, working in multi-cultural settings and interacting with employees at all levels of an organization. I thrive with a lot of balls in the air, doing different responsibilities and I am not afraid to throw myself into new things or taking on different challenges.My colleagues say that I have a positive personality, great energy and that I am responsible and good at taking ownership and working in a team to create success. Key Competencies:• Customer relationship management• Customer support & service• Coordination and follow-up• Communication and Writing• Problem-solving• Building relations and stakeholder management• Proactively identifying opportunities