Frédéric Misheletti Email and Phone Number
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Frédéric Misheletti personal email
Digital & Ethics as integrated drivers to enable customer business through satisfactory transformation▶️Managerial Strengths : People Development | People Empowerment | Coaching & MentoringLeading multi-national, multi-cultural teams, working remotely and globallyAccount Delivery Management | Account Management | Director Level Client-management | Account Profitability Responsibility | Client Relationship Management | Customer SatisfactionOutsourcing Management, off-shoring, on-shoring, near-shoring | Vendor ManagementBusiness Development | Business Acumen | IT GovernanceVirtual Team | Remote Work▶️Functional Strengths : Program Management | Project Management | Scale Agile FrameworkApplications Services Application ModernizationITIL | Service Transition | Service Management | Digital Transformation | Service Delivery | Continuous Service Improvement▶️ Industry Experiences: Energy & Utilities - 3 years | Telecommunications - 7 years | Consumer Packaged Good - 10 years | B2G 1.5y▶️ GLOBAL LEADERSHIP: Successful completion of over 10 assignments as IT Leader positions, completed assignments in 12+ countries ➡️ United Kingdom, Germany, Belgium, The Netherlands, France, USA, China, India, Switzerland, The Philippines, Poland, Saudi Arabia▶️Gallup Strengths Finder: Achiever | Significance | Deliberative | Emulation | Analytical▶️Side-Interests: Philosophy in Enterprise | Alumni International Development▶️Languages: French (Native) | English (Fluent)
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It Director Europe | Cio OfficeSerco Sep 2021 - PresentHook, Hampshire, Gb▶️ Member of Senior Management Team for Serco’s European businesses & ▶️ Member of Divisional CIO Office▶️ Accountable for the development and ongoing evolution of the EU IT Strategy | B2G▶️ Govern the delivery of all IT services to meet the business strategy and operational needs with Senior Business Unit/Divisional stakeholders▶️ Enforce the agreed IT strategy and standards, and ensure that business units systems and data remain secure in light of increased Cyber risk▶️ Collaborate with Business Unit contracts and its functional members to understand their business (customer and market) requirements and access domain specific expertise (solution architects) to develop appropriate solutions▶️ Leading contributor to business growth – top line through application of digital technologies to win profitable business and bottom line through process digitisation, automation and insight leading to cost optimisation.Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. Serco is a FTSE top 250 company operating internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services
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Executive Board Member | Delegate To President On International MattersIngenieurs Et Scientifiques De France Jun 2021 - PresentParis, FrIESF / FSES - French Society of Engineers and Scientists, is a member of the World Federation of Engineering Organizations (WFEO) hosted by UNESCO in Paris and of the European Federation of National Engineers Associations (FEANI) based in Brussels. The excellence of French engineers and the specificity of the French scientific studies training sector are thus represented in international bodies -
Vice President InternationalCentralesupélec Alumni - Association Jul 2020 - Sep 2022Paris, Île-De-France, Fr -
Account Project Executive | Program Director | Strategic Development | Digital TransformationDxc Technology Apr 2017 - Aug 2021Ashburn, Virginia, Us▶️ Account Management | Program Management | Strategy Development | Digital Transformation▶️ Industry: Energy Sector | P/L: 40 M$+ | CSAT | Customer Relationship Management▶️ Business Travel at customer locations: Germany > 60% plus, UK, India, France▶️ Portfolio Services: ~2-3 Major Large Programs, 50+ projects / year | Agile Dev&Ops: >20%▶️Domains: ServiceNow | Modern Workplace (EUC) | RPA | Security | Identity Management | SAP to Azure | Application Maintenance ▶️People: 1+ Program Director, 30+ PM's & Program Managers | PMO | Solution Development -
Application Business ExecutiveHewlett Packard Enterprise Nov 2015 - Mar 2017Houston, Texas, Us▶️ Account Management | Application Management▶️ Industry: Telecoms (Nokia Account) | P/L: 15 M$+ /year | CSAT▶️Business Travel at customer locations: France> 50%, USA > 10%, plus UK▶️Key Achievements: SAP HANA full infra transformation, migration & implementation, BI4 AMSCustomer Satisfaction: Out Perform Targets▶️Domains: Big Data & Analytics | BI | BW | BI4▶️People: 120+, Best-Shore: France, UK, USA, China, India, Philippines▶️Highlights: Manage IT operations supporting critical financial reporting with modern technologies , SAP S/4HANA, SAP Business Objects (BI4), Unix, Teradata, and related tools enabling new and emerging state-of-the-art IT services. -
Client Manager | Application ServicesHp Jul 2010 - Oct 2015Palo Alto, Ca, Us▶️ Industry: Telecoms | Manufacturing (Alcatel-Lucent) | P/L: 12 M$▶️ Business Travel at customer locations: France> 50%, USA > 10% plus China▶️ Key Achievements: Service Stabilization | Customer Relationship Restoration | Service Transition | Delivery Management ▶️Domains: EAI | Business Critical Application Management | Applications Development▶️People: 100+, Best-Shore: France, UK, USA, China, India, -
Manager, Best Shore Application Services [ Practice Lead | Strategic DevelopmentHp Feb 2009 - Jun 2010Palo Alto, Ca, Us▶️ Practice Lead | Project Management | Belgium & Netherlands | Strategic Development : Across all accounts (30+), People: 25+▶️Product Manager | EAI | CPG Industry | Service Management | Solutions Development | SAP HANA
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Account Service Delivery Manager | Team LeaderHp Aug 2003 - Jan 2009Palo Alto, Ca, Us▶️Industry: CPG▶️P/L: 5M$+ /year▶️Service Management | People Management | Account Management | P&L | CSAT▶️Business Travel at customer locations: US > 20%▶️Domains: BlackBerry | VPN | Remote Access | Mobile Access | Global Services | End-User Computing | End-User Experience ▶️People: 10+ | Global | Virtual
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It Systems Manager,Procter & Gamble Sep 1997 - Jul 2003Cincinnati, Ohio, Us1997 -1999 P&G UK1999 - 2003 P&G BelgiumDirectly from CentraleSupèlec, I joined P&G initially for 2 years in the UK then onward to Belgium. During this initial phase, I flew to 3 assignments spanning 15 sites from hard core network and infrastructure technologies to global innovation teams on end-user collaborations and remote access services. -
Network EngineerCentre National De La Recherche Scientifique Sep 1996 - Aug 1997Paris, FrIRPHÉ - Institut de Recherche sur les Phénomènes Hors ÉquilibreScientifique du Contingent - Armée de Terre (French Army for Scientists) Network & Computer Support and AdministrationSolutions and Deployment of Email Systems for the researchershttps://irphe.univ-amu.fr/en -
InternIbm Apr 1996 - Jun 1996Armonk, New York, Ny, UsInternship at IBM, La Gaude, France: Topic "Java Web Monitoring of Network Hubs and Routers". Part of scholarship of Supelec.
Frédéric Misheletti Skills
Frédéric Misheletti Education Details
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CentralesupélecComputer Science And Telecommunications -
University Of ConnecticutSignal Processing
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Centrale MéditerranéeOptoelectronics
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Vlerick Business SchoolStrategy | Finance | Marketing | Operations | People Management | Digital Transformation
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Vlerick Business SchoolDigital Transformation
Frequently Asked Questions about Frédéric Misheletti
What company does Frédéric Misheletti work for?
Frédéric Misheletti works for Serco
What is Frédéric Misheletti's role at the current company?
Frédéric Misheletti's current role is IT Director Europe | CIO Office | DSI | Member of CIONet.
What is Frédéric Misheletti's email address?
Frédéric Misheletti's email address is fr****@****rco.com
What schools did Frédéric Misheletti attend?
Frédéric Misheletti attended Centralesupélec, University Of Connecticut, Centrale Méditerranée, Vlerick Business School, Vlerick Business School.
What skills is Frédéric Misheletti known for?
Frédéric Misheletti has skills like Outsourcing, Service Delivery, Vendor Management, Itil, It Outsourcing, Management, Service Management, Pmp, Project Management, It Strategy, It Management, Project Delivery.
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