Mishelle Granik Email & Phone Number

Scottsdale, Az, Us

Scottsdale, Arizona, United States

Contributing to the underwriting and processing of new and renewal business, ensuring adherence to departmental scope. I am servicing active and expired policy files, fostering profitable relationships with clients, both internally and externally, in alignment with established Brown & Riding values, goals, and procedures.

Remote

Globe Life is a company that services 45,000 different unions such as firefighters, police officers, veterans, teachers since 1951! Globe Life is 100% virtual, which is a blessing being a stay at home mom ^_^.

Remote

As a PAP Rep, we strive to advocate for our patients by providing the BEST customer service and truly understanding that not one person is "just a number" in the world.As a Health Services Specialist, I am responsible for enrolling patients into various Patient Assistance Programs (PAPs), ensuring seamless verification of pre-screening tasks and qualifying patients in the working PASS system. My role involves contacting patients for supplementary information, utilizing hospital systems… Show more As a PAP Rep, we strive to advocate for our patients by providing the BEST customer service and truly understanding that not one person is "just a number" in the world.As a Health Services Specialist, I am responsible for enrolling patients into various Patient Assistance Programs (PAPs), ensuring seamless verification of pre-screening tasks and qualifying patients in the working PASS system. My role involves contacting patients for supplementary information, utilizing hospital systems for data collection, and managing the thorough review and submission of PAP applications to manufacturers. Monitoring approved cases, facilitating follow-ups, and notifying customers of incoming shipments and approvals are integral aspects of my responsibilities. I prioritize applications related to recovery management. Maintaining the highest standards of Patient Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) compliance, I also engage in effective communication with medical professionals, addressing customer and manufacturer concerns related to PAP programs. My 3+ years of related experience, proficiency in Microsoft Office, and a proven track record of independent work, communication, organizational skills, and problem-solving make me a valuable asset to the team. Above all else, I am a patient advocate. Show less

Arizona, United States

CDC Sr. Associate CSRUsing various tools such as SalesForce, SAP, Microsoft Suite (Outlook, Teams, Excel, Word, etc), and Cisco, I provide excellent customer service to various providers and their awardees. Each case can be very different, so extensive research would be completed to resolve them. Having excellent problem solving skills, time-management, and being highly organized is essential in resolving the various issues and inquiries. Also, I have to be very detail oriented in order to… Show more CDC Sr. Associate CSRUsing various tools such as SalesForce, SAP, Microsoft Suite (Outlook, Teams, Excel, Word, etc), and Cisco, I provide excellent customer service to various providers and their awardees. Each case can be very different, so extensive research would be completed to resolve them. Having excellent problem solving skills, time-management, and being highly organized is essential in resolving the various issues and inquiries. Also, I have to be very detail oriented in order to properly input data entry and understand the logistics of each individual case. Show less

Arizona, United States

SalesForce, Customer Service, Support, Data Entry, Research

In my role as a CSR II, I utilized various skills such as support, data entry, research, and excellent communication to provide efficient assistance and resolve customer inquiries effectively in a healthcare environment.

This was a family business in which we handled every aspect of the business.I used various technical skills such as product management, logistics, supply/demand, employee management, customer service, and marketing.

As a personal shopper, I provided exceptional customer service and assistance.

Peoria, Arizona, United States

As an employee at JC Penny, I provided excellent customer service and assistance as well as handled sales transactions.

Software Engineering, Fullstack

• HTML • CSS • JavaScript Fundamentals • Git & GitHub • DOM Traversal & Manipulation • APIs & AJAX • React • Node.js • Data Structures.

Associate Of Arts And Sciences - Aas

Bachelor'S Degree

High School Diploma