Mishelle Werner Email & Phone Number

Philadelphia, PA, US

Oversee operational and financial performance of over 14 locations during a period of rapid growth. This includes hiring, training and leading a team, sales and marketing for upcoming and current locations, and client retention across all products.Key Responsibilities:- Hire and Train Center Teams- Directly address escalated client issues for quick and.

Blue Bell, Pennsylvania, United States

- Performed the role as center manager for a secondary center. - Led and motivated a high-performance team for exceptional customer satisfaction and retention.- Ensured accurate billing through efficient and attentive invoicing with standard collection processes.- Managed scheduling, daily operations, and team readiness for operational objectives.- Oversaw.

- Led and motivated a high-performance team for exceptional customer satisfaction and retention.- Ensured accurate billing through efficient and attentive invoicing with standard collection processes.- Managed scheduling, daily operations, and team readiness for operational objectives.- Oversaw seamless move-in and move-out processes for clients.- Hosted.

Doylestown, Pennsylvania, United States

Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiativesDraw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goalsPlan, monitor, and analyze key metrics for day-to-day.

At The Regus Group, I helped prospective and current clients with account creation and management and offered them flexible lease terms as one of the companies key point-of-contacts in Center. Key Achievements:- Liaised with clients, identifying issues and solving them quickly, at times going above and beyond to retain clients. - Created and published.

Conshohocken, Pennsylvania

• While working at Militia Hill Security, I maintained security access systems for 200 locations by tracking users and activating and deactivating badges in the internal server and conducting periodic evaluation to.
• Answered business main phone line and managed accounts for 900 plus customers, facilitated customers with alarm system concerns when calls were emergent, and walked customers through simple alarm concerns
• Undertook and excelled with scheduling and management for 400 plus mandatory fire test inspections
• Generated activations for 2000 plus access cards and fobs, conducted shipping orders, and recorded daily access and history reporting for 200 plus clients
• Managed first company merger, updating all accounts, and completing contracts for new customers
• Conducted accounts receivable and accounts payable along with past due collections for 30,60,90,120 cycles

Greater Philadelphia Area

• As shift supervisor at Starbucks, I led and worked alongside a small team of baristas to get out customer orders and keep the store clean and inviting for guests. My role was important for inventory management and.
• Focused on new one on one partner training by positively reinforcing positive performance
• Fulfilled all cash management and cash register policies and procedures and ensured proper cash management practices are followed by 15 plus team members
• Operated business side of cash management including but not limited to auditing, finalizing deposits, bank runs, and cash shortage/overage related coaching for 15 team members
• Ran store operations including opening and closing store, supervising 6 employees per shift, delegating responsibilities, training baristas and developing positive relationships with staff and guests
• Scheduled and staffed store. Resolving scheduling conflicts, covering staffing shortages with last minute

Philadelphia, PA

• When I worked as an Administrative Assistant at DePaul Health Group I enthusiastically greeted incoming guests, answered phone calls, processed bills for patients, and handled cash transactions. I restocked office.
• Spread out promotional items, scheduled appointments for 50 residents, and tracked admissions.
• Led administrative office work involving document filing and shredding, and reconciled monthly receivables.
• Created exceptional customer service over phone and in person with customer families and four internal departments

Helping set up the Farmer’s Market, selling produce to prospective customers, handling cash transactions, and cleaning up at the end of the day.

Bachelors Of Business Administration, Business Administration And Management, General, Graduated

Activities and Societies: Lacrosse and Swimming, Reading about a book a day, writing novels, along with micro farming as a personal.

Associate Of Arts (A.A.)

Took courses that I have transferred to Temple to finish up my Business degree.

High School Diploma

Activities and Societies: Chorus, Technology Club, National Honors Society, The Theatre Society.As a student of Abington Senior High I.