Monitoring service capacity and demand every day or every week, and being accountable for making sure that clinic slots aren't wasted because clinics aren't fully occupied. Breaking down larger goals into smaller, manageable tasks. Overseeing the weekly patient safety audits to find any patients who might have been lost during registration, make inquiries, or arrange for follow-up. Address conflicts and challenges positively within the team and provide solutions. Prioritize tasks to optimize productivity. Serving as the primary point of contact for clinical service leads to organizing clinical schedules and determining the necessary conditions for providing services. Making informed decisions for the benefit of the team. Overseeing the professional growth, training, and line management of a group of administrators. Working with other team leaders to coordinate work across the team, as well as leading the development of efficient/regular communication channels across the portfolio of services, such as weekly meetings with service clinical leads, specialty MDTs, admin, team meetings, etc. Manage workloads and ensure equitable distribution of tasks. Serving as the primary point of contact for external contractors and addressing their issues and queries. Ensure that work meets quality standards and follows established processes. Being flexible and able to adapt to changing circumstances. Supervise employee performance reviews and appraisals for administrative positions

Worked as an administrator in the ENT, General Surgery, and Neurology department at Modality LLP. Coordinate, monitor, and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient's journey is managed efficiently, smoothly, and following targets and agreed timescales. Participate in the validation of system data to ensure that the data held is up-to-date and accurate and recorded appropriately e.g. patient pathway audits Support the induction and training of new staff within the team as appropriate by sharing knowledge and expertise of the administrative processes and functions within the role. Monitor work lists for the Electronic Referrals Service (e-RS) to monitor service workflow. Courteously and efficiently receive telephone inquiries from patients, carers, and external agencies concerning appointments and general inquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken promptly.

Worked as an employee in the administration and finance department at Neos Composites. Tracking and logging working hours of the shop floor including machinery. Acknowledging new orders and providing quotations. Chasing customer payments through emails, post, and telephone. Sending invoice statements to customers. Checking supplier statements on Sage and chasing missing invoices. Inputting supplier Invoices on Sage and logging them on Excel. Raising delivery notes, Customer Invoices, and certificates of conformity using Sage and Microsoft. Raising purchase orders and ordering goods. Weekly report tracking of cash flow expectations and Invoice expectations. Updating the sale ledger as well as the purchase ledger on Sage. Designed and developed a Capability chart for company overview. Carrying out day-to-day activities as advised by the managing director.

Designed and developed and maintained Key performance indicators for various companies under Neos International and presented them to the board of directors at weekly meetings. Developed a specialized live dashboard for each company's performance review. Binding gathered data into suitable graphical representations for monthly assessment. Consolidated and analyzed financial data (budgets, income statement forecasts, etc) considering the company's goals and financial standing. Maintained and reported monthly reports for age creditors and age debtors. Prepared and presented monthly financial budgeting reports, profit, and loss, forecast vs. Budget. Successfully worked with the finance department to handle various business financial activities. Carried out finance administration duties such as budget management and financial monitoring. Productively Collaborated with senior professionals to comprehend and offer advice to businesses on their sustainability strategies, environmental and social concerns, or organizational change.

Worked as an employee in the Marketing and Business Development department at Super Sound and Lights.Management of Man-PowerMonitoring inventories and keeping account of the stocksManaging itineraries for the staff such as hotel accommodation, and flights.Receiving calls related to work inquiriesAuditing salary sheets and daily expensesCurtailing cost while purchasing

Worked as an employee in the Client Service & Operational Department at Thriller SfxFireworks, Thriller group is one stop for all your event needs to make it a visual treat.Meeting clients, and understanding their needs and requirements.Chasing suppliers and following up with invoices.Making inventory and quotationUnderstanding the budget and suggesting to the customers the best fit of products and services that could be provided to them.