Mishthi Saini Email & Phone Number

Brampton, On, Ca

Brampton, On, Ca

University Of Toronto

Assisted with multiple client-facing programs while managing inquiries in multiple languages (Punjabi, Hindi, French) to ensure clients’ concerns were understood and addressed. Provided detailed translations for non-english speakers to improve their program engagement, ensuring language barriers were effectively managed.Led daily operations for over 10+ clients while independently managing classes, facilitating check-ins, organizing program setups, and conducting lessons. Developed and presented guides, created hand-drawn diagrams to assist clients with varying technical proficiency and provided comprehensive support in French for Francophone clients.Collaborated with employment counselors to tailor resumes and action plans for clients in alignment with their career goals. Edited and formatted resumes for clients with limited English proficiency, researched job positions, and coordinated outreach for employment opportunities within the GTA.Coordinated interactive activities such as retail simulations, icebreakers, and team-building exercises, overall enhancing client communication and customer service skills.Organized and managed client files, created comprehensive documents (client registration forms) and spreadsheets for program reporting, ensuring that all program materials were accurately prepared and distributed.Worked closely with program mentors across various initiatives and received feedback on program facilitation to enhance client satisfaction and program outcomes.

Shadowed multiple Senior Vice Presidents (SVP) and Directors in different branches of Marketing, such as People, Marketing, Public Relations, Brand Marketing, Social Media, Content Strategy, Brand and Creative Strategy, Corporate Affairs and Communications.Participated in meetings regarding implementation of unique content strategies for seasonal campaigns and other content.Recorded, shot, and created social media content for different social media platforms to be published on the company’s main accounts.Acquired extensive knowledge of diverse public relation strategies, budgeting methodologies, and brand development techniques suitable for a large-scale nationally-operated corporation.Attended practical experience with store operations while analyzing in-store operational procedures and sales strategies.

Co-founded and grew a youth political organization to 250+ volunteers, and designed a published opinion-based journal.Collaborated with a design agency to design and manage the organization’s website, and improve website visibility and traffic by implementing SEO strategies.Organized and executed successful, creative experiential marketing events, such as digital marketing campaigns, that increased social media traffic and brand engagement.Developed creative presentations and engaging template posts for volunteers, oversaw the preparation of other digital collateral, and researched/aided in the application for federal grants.Managed a team of ten people to devise marketing plans using digital strategies, online advertising, publications, and word-of-mouth tactics, and conducted market research while analyzing weekly engagement on social media platforms and the organization’s website.Boosted volunteer applications from 10 per month to 65 through marketing campaigns such as “Discussion Night”, showcase events, and ads on youth volunteer pages.

Analyzed and reported social media and online marketing campaign results through business analytic features on platforms like Instagram and Twitter.Increased followers by 500% on Instagram by implementing new features like bio links, hashtags, account verification and Instagram stories.Developed marketing content such as stories, promotional materials, and posters for social media platforms.Designed and implemented social media strategies to align with campaign engagement, such as a consistent color scheme, photographing candid shots, patterned keywords, and trending ideas.Analyzed marketing plan and social media strategies to identify strategic weaknesses and recommend improvements (such as collaborating with candidates with trending material on social media platforms).

Bachelor Of Business Administration - Bba, Management And International Business Co-Op

International Baccalaureate

IB Graduate, French Certification, President of Music Council, Sectional Leader for Varsity Band and Varsity Choir, Varsity Girls.

Intensive Law And Trial Program (In Association With American Mock Trial Association)

Won Best Attorney for Case Trial and Highest-scoring Attorney for Case Trial.

Leadership Institute, Leadership, Law And Social Movements