Mikhail Ryzhov
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Mikhail Ryzhov Email & Phone Number

System Analyst at TaxDome
Location: Cape Town, Western Cape, South Africa 6 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Role
System Analyst
Location
Cape Town, Western Cape, South Africa
Company size

Who is Mikhail Ryzhov? Overview

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Quick answer

Mikhail Ryzhov is listed as System Analyst at TaxDome, a company with 9 employees, based in Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Mikhail Ryzhov.

Mikhail Ryzhov previously worked as Internal Technical Writer at Taxdome and Technical Writer at Taxdome.

Company email context

Email format at TaxDome

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TaxDome

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Profile bio

About Mikhail Ryzhov

Over 6 years in IT projects. Every day, I continue to learn new things about technology and can explain technical concepts in simple language. I have experience working with a variety of tasks, such as creating documentation, developing static websites, and describing APIs. I have a thorough understanding of IT project development. I believe that empathy is critical to doing your job efficiently. It is important to understand the business, respect customers, and appreciate colleagues.When approaching a problem, I take a personal approach and pay attention to the details to assess the overall picture. I believe that my solutions not only close tasks but also contribute to the company's growth and development.TECHNOLOGIES, TOOLS, AND LANGUAGES:• Markup and Programming Languages — HTML, CSS, JavaScript, SQL, Ruby, Ruby on Rails, Markdown, JSON, YAML.• IDEs and Editors — IntelliJ, Visual Studio Code.• RDBMS — PostgreSQL.• CMS — Confluence, WordPress.• CRM — Zendesk, Usedesk.• Repos — Github, BitBucket.• Graphics — Photoshop, Blender, Draw.io, Miro, LICEcap, Screenpresso, DaVinci.• Communication — Microsoft Office, Outlook, Slack, Zoom, Skype, G-Suite.• Operating Systems — Windows, Linux, MacOS.• Human Languages — English (fluent), Russian (native).

Current workplace

Mikhail Ryzhov's current company

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TaxDome
Taxdome
System Analyst
brooklyn, new york, united states
Website
Employees
9
AeroLeads page
6 roles

Mikhail Ryzhov work experience

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System Analyst

Current

New York, United States

— Engaged in collecting, analyzing, developing, documenting, and supporting business and system requirements.— Developed architectural solutions for new and existing functionality.— Supported development at every stage. Verified implementation against design and requirements.— Decomposed and assigned tasks for developers and designers.— Created technical.

Feb 2023 - Present

Internal Technical Writer

— Led the evaluation of new documentation tools and technology stack, resulting in the selection of an efficient system for storing, creating, and publishing internal documents, aligning with project requirements and workflow efficiency.— Researched and devised a comprehensive technical plan for migrating user documentation from a third-party solution to a.

Sep 2022 - Feb 2023

Technical Writer

New York, United States

— Authored and published more than 60 user documentation articles using HTML and Markdown, closely aligning content with requirements and extensive app testing to ensure accuracy and clarity.— Successfully revised and improved over 300 articles within the user documentation library, enhancing content quality and usability for end-users.— TAssumed.

Apr 2022 - Sep 2022

System Analyst X Tech Writer

Phuket, Thailand

— Gathered documentation requirements from various stakeholders.— Documented product and technical team services based on requirements.— Updated over 20% of all knowledge base pages in Confluence.— Wrote more than 100 pages of documentation: technical, product, and analytical.— Described the company's network and product infrastructure.— Created technical.

Aug 2020 - Apr 2022

Lead Customer Service Support

Moscow, Moscow City, Russia

— Gathered requirements for the most needed support documentation. — Streamlined work processes by creating instruction manuals in Confluence. Established a feedback system within the team.— Contributed to the development of the Tone of Voice brand.— Improved response templates for social media platforms.— Compiled bug reports and collaborated with the.

Apr 2020 - Aug 2020

Lead Customer Support Specialist

Moscow, Moscow City, Russia

— Created and updated client manuals for Confluence, Notion, and Google Docs, ensuring clear and user-friendly guides that met users' needs and platform requirements.— Monitored and maintained QIWI providers within the Rocket app, taking swift action during system failures, proactively notifying customers and colleagues about payment issues, and adjusting.

Nov 2018 - May 2020
Team & coworkers

Colleagues at TaxDome

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FAQ

Frequently asked questions about Mikhail Ryzhov

Quick answers generated from the profile data available on this page.

What company does Mikhail Ryzhov work for?

Mikhail Ryzhov works for TaxDome.

What is Mikhail Ryzhov's role at TaxDome?

Mikhail Ryzhov is listed as System Analyst at TaxDome.

Where is Mikhail Ryzhov based?

Mikhail Ryzhov is based in Cape Town, Western Cape, South Africa while working with TaxDome.

What companies has Mikhail Ryzhov worked for?

Mikhail Ryzhov has worked for Taxdome, Aviasales, Kamagames, and Rocketbank.

Who are Mikhail Ryzhov's colleagues at TaxDome?

Mikhail Ryzhov's colleagues at TaxDome include Ajla Ahmetspahić, Aleksandr Zotov, Angelene Salomon, Boris Tikhomirov, and Arturo Rodríguez.

How can I contact Mikhail Ryzhov?

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