Misi Cai Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

-process OTC Derivative payments via internal payment system-call relevant counterparties for receipts, and processing via internal payment system-liaise with various counterparties to verify payment details-perform daily reconciliations to ensure settlement of transactions is in line with the street-prepare end of day transaction reports to circulate to clients & internal departments-set-up & maintain Standard Settlement Instructions (SSI’s) in internal systems-interact effectively with treasury team members and supporting team(s)/department(s)-collaborate with customers, technology and operations staff to proactively contribute to improved service through operational or financial analysis-work with multiple departments across the firm to drive results and deliverables-produce timely and accurate financials or reports-serve as interface between MIS and Operations-work on special projects as needed-work with clients in a professional manner to resolve any open issues-support Account managers in rolling out new operational processes

Halifax, Nova Scotia, Canada

 Reviewed and monitored the financial activities of all programs for Atlantic region, helped in monitoring revenues and expenditures. Prepared journal entries, detail monthly variance reports, quarterly reports, and financial information for various projects to ensure accuracy and effectiveness. Co-ordinated, planned, collected data and helped in preparing annual operational and capital budgets for Atlanticregion. Accurately analyzed data and prepared related reports for forecast purposes. Co-ordinated and processed day to day activities in all areas of AP, AR/invoicing/purchase orders, bank deposits, purchase card and petty cash for the zone. Worked with auditors for various government programs. Assisted with year end responsibilities and any other ad hoc duties that arise. Tracked and recorded revenues and expenditures and reconciled accounts to maintain accurate, up-to-date financial record. Supported zone staff regarding coding and all financial matters. Ensured timely submission of any month/year end financial information. Worked closely with the zone management and fund development teams to ensure smooth flow of all functions.

Halifax, Canada Area

 Answer phones addressing customer questions in a timely manner ensuring concerns are resolved quickly Communicate with clients by asking appropriate questions for tax return purpose Use tax return software for data entries and verify data leading to optimal returns

Halifax, Canada Area

 Introduce menu items and explain ingredients providing quality customer service Serve food and beverages to customers and check with them ensuring they are enjoy the meal Prepare checks for total meal’s costs

Hong Kong

 Communicate with customer and introduce different cell phone’s function resolving customer’s inquiries Use persuasive selling skills resulting in increase company’s sales