Mislav Podnar work email
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Mislav Podnar personal email
Passionate about self-development and positive change. Trying to find out how we can ensure a more motivational workplace and everyday life.I'm interested in understanding what motivates others and how we can apply it and provide a more inspirational environment where everyone can express themselves to the fullest.In my current role as Wolt Drive Lead, a logistic solution for enabling fast delivery for Webshop Clients, I'm trying to help our partners provide a better delivery experience for their customers. Feel free to reach out if you're in need of fast last mile delivery option for your business !
Summit Boutique Hospitality
View- Website:
- summit-hospitality.com
- Employees:
- 2
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Senior ManagerSummit Boutique HospitalityCroatia
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Operations ManagerBluerock Consulting Oct 2024 - PresentZagreb, Croatia -
Wolt Drive ManagerWolt Jul 2023 - Oct 2024Zagreb, Croatia -
Drive SpecialistWolt Jan 2023 - Jul 2023Zagreb, Croatia• Business Development - in charge of the whole Client journey for fast delivery Webshop solutions from the development, and integration phase to live on Wolt Drive• Account Management - devised a set of actions to improve partner's online sales volumes by different technical solutions and marketing initiatives • Developed a country wide strategy for Wolt Drive in Croatia - identified key accounts and step by step process to getting them live on Wolt Drive
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Operations SpecialistWolt Jan 2022 - Jan 2023Zagreb, Croatia• Courier Communication Lead - ensured effective communication via different channels (Intercom, Email, WhatsApp) that resulted in a 25% higher engagement and courier satisfaction• Currency Exchange (HRK to EUR) Project Co-Lead - coordinated different local and global teams to successfully implement Euro for customers, merchants, and couriers on the Wolt App in Croatia• Co-developed a model that tracks and manages supply and demand in real-time resulting in optimal delivery area zone reductions which leads to higher sales and lower operational losses
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Operations AnalystWolt Jan 2021 - Jan 2022Zagreb, Croatia• Analysed performance data of courier partners using a data analytics tool (Looker) and gave recommendations to improve operational efficiency by optimizing delivery routes, resulting in a 10% cost reduction• Developed Satisfaction Surveys (using Survey Monkey) to understand better how to improve Courier Partners' experience which led to a 20% increase in the overall satisfaction• Rationalized customer conversion and retention trends, enabling more successful checkouts on the Wolt App
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Visiting AssociateBoston Consulting Group (Bcg) Apr 2019 - Jul 2019Budapest• Developed customer satisfaction surveys to enhance change management initiatives and provide strategic direction that resulted in higher efficiency and acquisition of new customers• Constructed different organizational schemes to improve restructuring optimization that helped reach the predetermined cost reduction target• Analyzed data and industry trends that helped secure a new client for the company -
Head Of Corporate CommitteeCems Club Belgium Sep 2018 - Feb 2019Belgium• Worked with CEMS corporate partners on a marketing strategy to increase the reach of the CEMS brand, exceeding the targets by 200%• Co-developed content for the CEMS corporate events and social media campaigns, and increased inbound traffic by 50%• Supported the training of new members of CEMS Club Belgium -
Corporate And Investment Banking InternUnicredit Nov 2017 - Mar 2018Zagreb• Worked on a 1B euro successful debt restructuring deal for a key account client in the region• Prepared credit applications for UniCredit’s Global Transaction Credit Committee, exceeding the preset targets• Negotiated with clients, coordinated with other UniCredit Group teams, financial institutions, and relationship managers -
Consultant InternHorwath Htl Feb 2016 - Jun 2016Zagreb• Worked on a brand management strategy for a Hotel Group in the CEE region. The implementation of the strategy led to higher brand visibility among customers.• Assisted in financial projections of future cash flows and due diligence process that helped clients in M&A activities• Analyzed market data and brand strategies of key companies in the industry -
Summer InternshipWork And Travel - Usa Jun 2015 - Oct 2015Martha'S Vineyard• Assisted in organizing events such as weddings, charity events, business meetings and ensured excellent customer service and quality delivery • Delegated and trained new waiters to improve performance • Successfully coordinated multicultural team members -
AssistantHep Esco Jun 2014 - Oct 2014ZagrebHEP ESCO d.o.o. is an energy service-providing company which develops, executes and finances energy efficiency projects on a commercial • Assisted in the development of eco-efficient projects• Co-developed a digital database for business administration • Prepared company reports and forecasts in a presentable manner• Day-to-day customer service care
Mislav Podnar Skills
Mislav Podnar Education Details
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International Management -
Business Engineering/Cems -
Business Administration And Management, General -
Business Administration And Management, General -
International Relations And Affairs
Frequently Asked Questions about Mislav Podnar
What company does Mislav Podnar work for?
Mislav Podnar works for Summit Boutique Hospitality
What is Mislav Podnar's role at the current company?
Mislav Podnar's current role is Senior Manager.
What is Mislav Podnar's email address?
Mislav Podnar's email address is mi****@****olt.com
What schools did Mislav Podnar attend?
Mislav Podnar attended Cems - The Global Alliance In Management Education, Louvain School Of Management, University Of Zagreb/sveuciliste U Zagrebu, Iseg - Lisbon School Of Economics & Management, Zagreb School Of Economics And Management.
What skills is Mislav Podnar known for?
Mislav Podnar has skills like Teamwork, Microsoft Office, English, Economics, Powerpoint, Corporate Finance, Financial Analysis, Microsoft Excel, Market Research, Business Planning, International Relations, Politics.
Who are Mislav Podnar's colleagues?
Mislav Podnar's colleagues are Obay Nemer, Leah Robinson-Clowes.
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