•Develop and implement business strategies and plans that align with the short- and long-term objectives established in collaboration with the CEO.•Oversee operations, human resources, and accounting functions, while partnering with the CEO in sales management to ensure adequate budgeting for near-term growth targets.•Aggressively manage capital investments and expenses to achieve investor targets for growth and profitability.•Utilize tracking software to monitor performance, implement corrective measures as needed, and prepare detailed updates and forecasts.•Foster and maintain strong, trusting relationships with key customers, clients, partners, and stakeholders.

• Process & Productivity Optimization• Onboarding new vendors to support spikes and extra load• Budgeting & cost analysis of own vs outsource fleet• Development and implementation of new systems and technologies to improve the productivity and performance • Performance monitoring automation • Client portal automation and developing dashboards for clients to get live updates for their accounts • Implementation of the warehouse management system ( Storage of shipments, zoning and automated assignment )• Trained, coached and mentored staff to ensure smooth implementation and launch of the project• Opening new stations for Amazon ( Volume forecasts and stations manpower planning and implementation.• Handling all Amazon stations and managing overall performance

• Developed quarterly business plans to evaluate cost projections• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives• Enhanced operational efficiency and productivity by managing budgets, accounts and operations• Developed effective business plans to align strategic decisions with long-term objectives• Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands• Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development• Oversaw global product development and partner relationships, enabling footprint expansion into new markets• Trained, coached and mentored staff to ensure smooth implementation and launch of the project• Established two offices one in UAE and another in Pakistan which both are operational now• Managed budget implementations, employee reviews, training, schedules and contract negotiations• Worked with support teams to resolve issues with product, service or accounting areas

• Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes• Oversee daily operations of the company and the work of executives (Fulfillment, Logistics, After Sales etc.)• Participate in expansion activities (Fulfillment Centers, Logistics, corporate alliances etc.)• Design and implement business strategies, plans and procedures• Set comprehensive goals for performance and growth• Establish policies that promote company culture and vision• Lead employees to encourage maximum performance and dedication• Evaluate performance by analyzing and interpreting data and metrics• Write and submit reports to the CEO in all matters of importance• Manage relationships with partners/vendors

Achieve/exceed planned revenue targets by maintaining and growing high revenue accounts/ projects. Uses innovative approaches to grow the Global Customers segment penetration.Manage the commercial relationship with global agents and their sales team Contract negotiations and project managementDevelop sales strategies with the franchisees to hit targets (KPIs, pipeline management, sales training, management coaching, pricing strategies, marketing plan, ...)