I was responsible for creating and administering content on all social media platforms to build an audience and ensure customer engagement. My tasks included producing a consistent brand message, preparing social media engagement and activity reports, developing creative and innovative content, optimizing content for publication, monitoring user engagement and feedback, and keeping up to date with social media trends. I possessed expert knowledge of all leading social media sites and had excellent written communication skills. I was skilled in social media advertising and optimization, with a broad understanding of social media platforms, brand strategy, and running campaigns. I also had knowledge of social media analytics and management tools and experience in Editing (Canva ).

Experienced Public Relations professional with a track record of successfully building interpersonal relationships with stakeholders and the public. Adept at collaborating with internal teams and maintaining open communication with senior management. Skilled in setting up and coordinating vaccination centers, updating promotional material and publications, and preparing daily PR reports. Proven ability to manage PR issues, conduct public opinion surveys, and improve negative aspects of business. Excellent communication and customer service skills, able to provide clear and accurate information and interact with customers in person and through social media. Seeking a challenging role in Public Relations where I can continue to make a positive impact.

Highly motivated and detail-oriented Travel Consultant with extensive experience in guest services, accounting, and customer support. Adept at efficiently managing guest registration, checkout, and telephone services while upholding brand standards. Skilled in coordinating with other hotel departments to increase communication and guest satisfaction. Proficient in establishing and maintaining an adequate accounting system and executing company initiatives. Excellent communicator with the ability to effectively resolve customer questions and concerns. Committed to providing exceptional customer service and troubleshooting incoming calls and issues from branches.