- Monitored and maintained immigration compliance with student and scholar records in SEVIS.- Collaborated with colleges, departments, academic units, and the SEVIS help desk to identify, document, and report irregularities in policies and procedures.- Recommended policy and procedural updates to ensure both the university and its F-1 and J-1 non-immigrant populations comply with government regulations.- Explored creative solutions for potential student and scholar issues and ensure accurate records in Sunapsis and SEVIS systems.- Attended Student and Exchange Visitor Program (SEVP) meetings, webinars, and conferences for information updates and assessment of future advising and policy updates for compliance.- Designed and delivered immigration and practical training sessions and workshops for students, scholars, and academic units.- Trained ISSS staff on various F-1 and J-1-related regulatory updates, policies, and procedures.- Collaborated with campus stakeholders for enrollment issues and academic decisions to facilitate SEVIS immigration reporting within the mandated DHS and DoS deadlines- Oversaw the office frontline services to ensure that students, scholars, and faculty are provided with clear, consistent, and comprehensive information, training, advice, and assistance on current federal regulations in order to adhere to their legal responsibilities as mandated by the Federal laws.- Hired, onboarded, trained, and managed reporting positions on an ongoing basis, including: practical training authorization policy and processes, SEVIS reporting policy and processes, and the related record management for students and scholars.- Managed a team of professional and student employees, including providing regular feedback, coaching, mentoring and evaluating performance, and identifying and encouraging participation in professional development opportunities.

• Responsible for the day-to-day operations and management of Marymount’s International Student and Scholar Services Office, including budget management, staff scheduling, oversight of federal compliance, and communication with stakeholders regarding relevant immigration and programming issues• Served as PDSO and RO for issuance of all I-20 and DS-2019 forms for undergraduate and graduate students applying for F or J visas.• Upheld university policy and the USCIS regulation compliance, submitting necessary recertification applications and fees to SEVP in order to maintain SEVIS authorization.• Oversaw the accurate functionality and integration of the institution’s information systems with the SEVIS interface and batching systems• Developed and implemented the International and Scholar Services strategic plans and assessment goals.• Reviewed publications and best practices to update/maintain ISSS policies and procedures Immigration Manual.• Oversaw the development and maintenance of communication material related to immigration advising such as handouts, newsletters, website, tutorials ,and social media.• Responsible for oversight and quality of international student and scholar services, including advising, access to information, and processing times.• Responsible for planning and implementing support programs and immigration workshops for international students such as orientation, tax and immigration workshops, and cultural adjustment programs.• Served as a liaison and a resource for staff and faculty regarding international education issues. Ensured the creation of training materials, and facilitates/oversees training/information sessions related to international student advising and support.• Responsible for all personnel matters such as hiring, termination, promotion, performance review, individual work plans, and professional development.

Additional Pandemic Duties• Assist with planning and implementation of moving from a primarily paper-based office to a digital office.• Use instructional design and e-Learning practices to utilize and develop current and emerging technologies to meet educational goals• Design and lead office trainings for faculty and staff on using new technologies.Traditional Duties• Provide advising services to non-immigrant students sponsored, or prospectively sponsored, by George Mason University to assist them in complying with federal regulations governing their legal status in the US.• Evaluate non-immigrant eligibility for benefits under the Code of Federal Regulations and endorse documents associated with non-immigrant students, researchers and faculty; serve as a Designated School Official.• Interface on behalf of the University with federal agencies including the US citizenship and Immigration Services, the Department of State, Department of Labor, Customs and Border Patrol, Student and Exchange Visitor Program, and others as appropriate and necessary.• Provide guidance and referrals on cultural adjustment, academic success, and other issues as requested and required by advisees. • Assist in the development of pre-arrival materials and orientation meetings and programs, both online and in person, for non-immigrants sponsored by George mason University.• Consult with faculty and administrative staff on issues related to the University’s sponsorship of non-immigrant students, researchers and faculty.• Develop and implement training and information sessions/materials on regulatory topics such as employment and practical training, travel and re-entry, maintenance of non-immigrant status, and other issues of concern to non-immigrants sponsored by George Mason University.• Plan and lead Orientation Immigration Compliance Sessions, Matriculation Workshops, Employment Workshops, SEVP Guidance Webinars, and mid-semester immigration advising events.

• Worked collaboratively with INTO Application Processing Center, INTO Mason Global Center, the Office of Admissions, and the Office of International Programs and Services to ensure efficient document flow for newly admitted non-immigrant students• Served as a Designated School Official; review financial data, issue I-20s for newly admitted students• Responded to outside inquiries by providing information on topics such as: financial and other documents required for I-20 issuance; pre-arrival information; campus and community resources; and processing of school transfer through SEVIS• Prepared written materials for prospective and new students• Participated in training programs for staff in academic admissions units on regulatory requirements for non-immigrant student document issuance• Assisted INTO Mason staff with efforts to plan and execute orientation and offer programming for international students and scholars• Assisted in training of volunteers, student assistants, and others• Under direction of supervisor, provided consultation services to faculty and administrative staff

• Design syllabus, create lesson plans, and teach course subjects related to the UNIV course family.• Collaborate with Peer Advisors to implement lesson plans and syllabus, facilitate class discussion, and address specific student concerns inside and outside of class.• Provide information about campus services and involvement opportunities to students.• Play a crucial role in helping first-year students find success in their academic and social transition to university life.

• Worked collaboratively with INTO Application Processing Center, INTO Mason Global Center, the Office of Admissions, and the Office of International Programs and Services to ensure efficient document flow for newly admitted nonimmigrant students• Served as a Designated School Official; review financial data, issue I-20s for newly admitted students• Responded to outside inquiries by providing information on topics such as: financial and other documents required for I-20 issuance; pre-arrival information; campus and community resources; and processing of school transfer through SEVIS• Prepared written materials for prospective and new students• Participated in training programs for staff in academic admissions units on regulatory requirements for nonimmigrant student document issuance• Assisted INTO Mason staff with efforts to plan and execute orientation and offer programming for international students and scholars• Assisted in training of volunteers, student assistants, and others • Under direction of supervisor, provided consultation services to faculty and administrative staff

• Updated and maintained departmental student records, tracked documentation processing between the Banner and SalesForce systems, and reconciled student study plans and records• Planned and executed student registration events, assign student schedules, and advise students on class choices• Executed current student communication plans, including those related to academic status• Assisted in the process of students completing study plans, progressing to new programs, and matriculating to university• Promoted internationalization by representing INTO Mason throughout the greater George Mason University campus• Facilitated student FERPA training for all new students• Collaborated with Advising, Academics, Enrollment, Student Services, and Immigration teams

• Solely responsible for new and transfer application processes including prospective student counseling, application review, processing, and implementing admissions decisions.• Served as DSO and assist Lead DSO with obtaining required documents for creating I-20’s, advising international students, while receiving international student advising training.• Maintained student records system and online database for current and previous students.• Coordinated student programing and outreach activities for prospective and current students.• Completed various office manager duties such as supply orders, travel reimbursements, textbook purchases, event planning, and scheduling.

• Performed essential classroom duties for the Maryville City Schools, often with little notice or guidance, while maintaining district educational and behavioral guidelines.• Provided educational continuity by implementing established lesson plans, while exercising professional judgment to introduce new material when appropriate or necessary.

• Managed classes of up to 50 students while assessing their business abilities. • Served as Project Manager on Academic Committee evaluating and training teachers, writing and proctoring exams, and administering discipline.• Served as Project Manager for development of TokEnglish computer-based learning software.• Completed voice recordings to be used in classroom instruction and in TokEnglish software.• Recruited students by assisting admissions team with outreach activities.• Performed essential classroom duties and taught classes including Business English, Economics, IELTS Listening Preparation, Grammar, Reading and Writing

• Maintained phone lines, office calendars, and interoffice communications.• Updated and maintained company database and files.• Developed marketing strategies and served as Project Manager for stroke marketing scheme. • Attended various conferences to inform people of the Quadriciser’s benefits.• Managed and assist the CEO with daily duties.

• Managed classes of 40 students while assessing their conversational English abilities• Organized and directed after school classes and activities• Arranged and maintained a lesson plan filing system for Native English Teachers

• Interacted with customers in person and on the phone in the facilitation of sales transactions.• Provided service, responded to inquiries, and resolved problems for students, faculty, and staff.• Trained approximately 30 employees and manage store front.

• Maximized campaign distribution efficiency through contacting young voters• Updated and maintained electoral database• Organized and executed large fundraising and educational events

• Researched and wrote proposals offered to prospective clients• Researched and presented “Media Trends” describing interconnected media ownership• Organized and identified relevant data using Microsoft Excel• Attended various political functions on Capitol Hill dealing with issues such as women’s rights, immigration, and Family Agenda

• Managed phone lines and filing system for and emergency children’s shelter.• Supervised parental visitations and completed related legal paperwork.• Attended court hearings to testify on behalf of children.

• Interacted with hundreds of park patrons on a daily basis to ensure customer satisfaction.• Monitored and provide ride safety.• Oversaw ride equipment and operations.

• Managed phone lines, paper filing, and basic office duties for temporary senior housing center.• Distributed and recorded residents’ medication consumption.• Assisted residents with daily life functions and planned and facilitated group activities.

• Interacted with customers to facilitate orders and payments.• Processed sales transactions and organize receipts to verify accuracy and maintain accounting records. • Maintained restaurant cleanliness and ensured customer satisfaction.