I work with NHS Trusts in northern England, our wider Microsoft team and our partner ecosystem to help our customers on their journey to cloud.I previously worked across NHS App, NHS.UK, Citizen Health Tech and Infrastructure with NHS England.I am focussed on bringing our Unified offering and technical solutions to life and realising their business value with customers. I am passionate about innovation across M365, Power Platform and Azure. I am always interested in intelligent automation in healthcare and how we use RPA, apps and AI for less context switching.I am passionate about virtual care, patient enablement, population health management and ways to enable NHS employees to make time to care.

Clients: Teenage Cancer Trust, MHM.org, BSL Broadcasting TrustAfter building a Power App to accelerate mental health triage at Mental Health Matters, I spun up a department, recruited and upskilled a team. This enabled me to envision the art of the possible and my team to build, deploy and support Power Platform solutions alongside the companies existing services.I supported charities by designing transformation programmes utilising Microsoft Power Platform, my team delivered them.I led the digital transformation, automation and future of work team.

Clients: Mind, MHM, Galvmed (Gates Foundation), Hope and Homes for Children, and TCTI provided strategy, governance and programme management for digital transformation, cloud migration and change management. My week was split between UK charities and global NGOs.

This was a fractional role via Smartdesc.I planned, and led delivery of a complete digital transformation across all systems and processes in social care ops, mental health ops and back office.I led process mapping and designing new systems and solutions, reconfiguring existing ones, integrating between systems, implementing cyber security, migrating infrastructure and building RPA.

This was a fractional role via Smartdesc.I planned, scoped and advised on a programme of work across infrastructure migration to cloud services, cyber security, cloud systems and integrations. Hope and Homes for Children is a catalyst for the global elimination of institutional care for children.

This was a fractional role via Smartdesc.GALVmed is funded by Bill & Melinda Gates Foundation.I scoped, risk mitigated and led the digital enablement and cloud infrastructure migration.

This was a fractional role via Smartdesc.Mind is the largest mental health charity in the UK. With over 100 local services across England and Wales, Mind offers help and support to those who need it most.I was leading the Future Workplace Programme of Digital Transformation

I delivered the end-to-end implementation of technical upgrade of housing management software.I led adoption of Microsoft 365 and re-implemented the LMS.I provided functional requirements and NFR for new T&A system.I addressed and escalated critical legal compliance and project risks; implementing technical fixes.

I led the discovery, design, build and test phase of the digital transformation to 1800 employees and produced all project initiation documentation.

I successfully designed and led the digital transformation for a care home group for over 4500 users. I worked with frontline teams to redesign business processes across HR, Finance, Planning and Care.Financials, Care Plans, Forms, and Process Automation.

I assessed the viability of the move to cloud ERP including:Producing the full business case for upgradeContract negotiation

I managed the design and automation team for one of the largest ERP implementations in Europe:Managed in-house team, suppliers, and off-shore teamsLed accessibility functionRPA testing manager for SIT and UAT

Clients: Samsung, IBM, BSI, Google for Business, and EssentraI managed a team that ran pan European multi-channel programmes for tech giants and other large organisations. I regularly presented to CMOs, influenced strategy and European and Global level, brought in new FTSE 100 clients and account managed clients.

Clients: Audi, SEAT, SKODA, VW Passenger Cars, VW Commercial VehiclesI was responsible for delivering business improvements to the Small Business programme for five brands.I quickly restructured the programme from a commercial perspective, supported by my line manager and stakeholders from Serco, Volkswagen brands and Volkswagen Financial Services.

I managed a large portfolio of highly commercially sensitive projects.I built strong relationships with cross-functional teams and managed relationships with numerous agencies and partners.I held key account relationships with the buying teams across Argos.

Clients: Aviva, e.on, Severn Trent Water, Sky, GNER, National Express and London Midland

Secondment: Customer Services First Time Resolution programme

Department manager to 100 person IT support team, with 8 direct reports