An Le Email & Phone Number

California, United States

Oakland, Ca, Us

• Currently lead 50+ person RCM team handling all billing and collections for 1.5M annual visits across 130 clinic locations, inclusive of coding, denial & rejection management, payment posting, billing support, and clinic & provider relations. Improved bad debt rate by over 10% in the first year while cutting operational costs by more than 65%.• Currently lead all Carbon EHR licensing efforts: managing lead gen, events, sales, implementation, and account management.• Led Carbon's Covid response from 2020 through early 2023, revenue growth from $8M ARR in 2019 to over $200M ARR in 2022, responsible for 65% of the business' overall revenue during this time.• Key efforts include - Carbon Covid travel testing program, enabling 1200+ passengers to be travel tested a day; public vaccination and testing efforts in conjunction with City of LA, San Mateo County, San Joaquin County, City of San Francisco, City of Oakland, vaccinating nearly 30k individuals a day at the peak of the pandemic; Covid Ready program enabling over 50k enterprise employees to get back to work safely.

San Francisco, California, Us

The world’s leading companies rely on Dynamic Signal’s enterprise SaaS platform to connect, engage, and activate their employees. By managing and delivering targeted communication across channels and devices, creating a structured dialogue with the workforce, and empowering employees to become powerful brand advocates, Dynamic Signal drives increased productivity, retention, and profitability.Founded in 2010, and based in Silicon Valley, Dynamic Signal serves over 30% of the Fortune 100 and is supported by leading investors including Microsoft Ventures, Venrock, Rembrandt Venture Partners, Trinity Ventures, Cox Enterprises, Time Warner Investments, Signia Venture Partners, Focus Ventures, and Akkadian VenturesFirst person in country to build Dynamic Signal’s APAC operations from the ground up. Expanded Dynamic Signal’s brand name recognition and market presence in Australia by developing partnerships with Microsoft, Cisco, Edelman, the NSW Business Chamber and a host of local agencies through speaking events, customer dinners, and marketing blogs. Responsible for all executive customer relationships, renewal and upsell of business in region including Toyota, Samsung, and PWC.

San Francisco, California, Us

• Led 25+ person Marketing team as interim VP for 6 months driving 3 customer facing events, responsible for $5M quarterly pipeline generation, $500k digital spend budget, ABM strategy.• Strategic HR team with 8 full time employees: established quarterly & annual review program, monthly manager training series, company NPS, HRIS implementation, 401K move, compensation leveling & career path strategy, employee recognition programs, and various audits.• Led Recruiting with 4 full time employees, hiring over 150 new team members to date with an average turn-over rate of about 5% for all employees.• Created company Operations team, including establishment of the data warehouse driving company-wide metrics, goals, & dashboards with ops team members in all key functions.• Oversaw day-to-day Facilities and real estate expansion for 5 total offices (2 locations in San Bruno, Chicago, New York, and London) including daily lunches/snacks for all 250 employees, company-wide meetings, annual events, and company culture.

San Francisco, California, Us

• Responsible for two major areas of the business and 25% of company-wide revenue targets and all renewal contracts. Directly manage 5 team members on MM Sales, handling all leads from companies between 100-2000 employees. Directly manage 16 team members on Customer Success in SF, NYC, and London (grown from 5), handling over 120 active enterprise engagements with average MRR of $12k with focus on launch, growth & expansion strategies, and renewals.• Own 25% of engineering resources, building out “Pro” product and “Free Trial” as DS’s first self-service product. Launched within 3 months, 106 new customers with average MRR of $750 and less than 2% churn in the first 18 months.• Built foundational online tools and resources to support Mid-Market business: toolkit, online trainings and webinars, knowledge base, and set up online ticketing & support tools.• Heavy emphasis on funnel and data driven results – from lead gen through to sales execution• Implemented Gainsight to understand customer health based on product usage, contract management, and actively own all renewal contracts.

Menlo Park, Ca, Us

Entrepreneur in Residence.

San Francisco, Ca, Us

• Established new functional area reporting to the CEO. Led team of five to create and execute a new platform integration partnership strategy with key technology application vendors such as SAP, Microsoft, Zendesk, NetSuite, and HootSuite. • Led all external partner and vendor contract negotiations. Launched live integrations with 42 enterprise application partners within first 12 months of program.• Responsible for successful acquisition of OneDrum, Scotland-based MS Office document collaboration start-up with 17 employees.• Created the Yammer Affiliate Program: Training, certification and referral program, driving revenue through over 150 extended global partners.• Developed strategic relationships on a global basis with leading technology consultancies such as Deloitte, CapGemini, and Accenture.• Led discussions regarding Yammer’s platform and partner strategy with analysts from Gartner, Forrester, Constellation, etc.

San Francisco, Ca, Us

• Led New Relic’s partner and channel strategy with IaaS, PaaS and hosting vendor partners through bundling, re-sell, and co-marketing strategies, including Heroku, Joyent, Voxel.• Defined and executed on integration of New Relic product into partner management consoles through API’s for SSO, automatic account creation and agent deployment.• Built affiliate program for web development consultants and incubators for cross-promotional opportunities including over 120 members.• Grew partner program from 5 to over 20 partners responsible for more than 10K joint customers.• Nearly 15% of annual company revenues directly generated through BD leads and customers.

• Created, executed MMV’s strategic partnership strategies and go-to-market sales channels, managing two junior BD team members. Partnership strategies include VAR, technology complements, and joint referral programs.• Executed MMV’s first external VAR partnership deal (2 year term) with Digital Insight (Intuit), growing the MMV mobile platform from a Citibank-only solution to 23 banks in the first two months, with access to 1,800 financial institutions and 13M users.• Presented business deal terms to MMV’s Board of Directors, including key parent company sponsors, helping to secure MMV’s second round of financing.

Boston, Massachusetts, Us

• Created strategic plans for cost transformation and restructuring for digital media client. Led sales & IT models, client relationship, and final implementation. Strategy brought client from unprofitable position to $150M in cash in 3 years, savings target on track in first six months. • Performed engineering operations optimization & cost reduction effort for a major industrial goods manufacturer, focused analysis on organizational structure, reporting, and asset utilization.• Developed strategy for major cruise line that aligned product offering with customer preferences, performed pricing and itinerary analysis against major competitors.

Santa Clara, California, Us

• Designed, implemented IT projects to increase penetration of Intel products in customer accounts. Managed 18 Fortune 500 accounts in nine Midwest states for the healthcare, financial, and retail verticals. Clients included Abbott Labs, Aon, and Kimberley-Clark. • Led industry hardware and software partners (e.g. IBM, Dell, HP, Microsoft) in project-driven account sales, equaling $80 million additional revenue in first year at 110% of quota. • Created Intel’s Western European consumer education sales campaign. Designed a joint promotional program with IBM, resulting in higher penetration of laptop usage on university campuses and increased sales by 50,000 units. • Established new partnerships with education software vendors. Collaborated with Disney Interactive to create a new holiday product based on Intel technology. Resulted in sales of 100,000 units over a three-month period. • Product Manager Rotation, Mobile Platforms Group launching Centrino® Mobile Technology processor. Account Relations Manager Rotation, Intel Inside® Program.

Mba

Bs, Electrical Engineering