Anne Ng Email & Phone Number

Fremont, Ca, Us

Fremont, Ca, Us

- Liaised with manufacturing and planning to identify any major escalations that will interfere with on-time deliveries, and provide necessary information to management and order fulfillment to assist with risk assessments.- Collaborated with manufacturing to plan and schedule customer source inspections with global product support to ensure the quality of builds.- Responsible for bacteria management of systems in WIP by exporting monthly reports to determine systems in WIPs, coordinating with vendors for bacteria sampling/sterilization, and creating purchase requests.

Fremont, Ca, Us

- Assist and support manufacturing by training and mentoring other technicians on basics of troubleshooting, resolving non-conformance issues, and identifying containment and long-term corrective actions.- Responsible for reviewing defective parts, identifying appropriate group responsible for the non-conformance, and approving the disposition to prevent future occurrences.- Liaison between manufacturing and engineering to identify issues with work instructions and provided resolutions and improvements to improve the quality of work instructions and processes.- Collaborate with safety, final test/ assembly, and quality team to provide non-standard work procedures for manufacturing to resolve any non-conformance in house.

Fremont, Ca, Us

- Served as a point of contact for all manufacturing issues related with part quality, shortages, fixtures, work instructions, initial troubleshooting, and personal issues/ conflicts.- Worked closely with assembly, quality, and management team to conduct over 30 audits to ensure internal compliance to and quality of built.- Solely oversaw over 20 teammates and daily operations of six systems while helping new supervisor transition into new role during the first two weeks of appointed new lead.- Partnered with human resources and management in recruiting, interviewing, and hiring more than 30 potential candidates to be production test technicians.

Fremont, Ca, Us

- Performed necessary safety protocols and regulations to maintain a sustainable controlled hazardous work environment.- Evaluated Cellfusion experimental procedures and provided recommend changes and modifications to improve and clarify testing instructions.- Diagnosed and resolved issues of deposition systems by researching test specifications and procedures, interpreting complex schematics and wiring diagrams, and collaborated with manufacturing engineers and other technicians.- Conducted testing, setup, and calibration of functional mechanical and electrical equipment and sub-components to ensure quality workmanship.- Prepared adequate technical reports summarizing findings and recommending solutions to technical problems across different shifts and personnel.

- Served as a positive social and academic role-model by supporting mentees with interests in math, science, and engineering for over three consecutive years.- Helped set weekly goals with more than 15 students and worked toward achieving them by educating students about time-management and team work.- Assisted up to six diverse groups of students about engineering design process and construction of Arduino controlled prosthetic arm within five months.

- Successfully recovered 10k of revenue within two months by extensively tracking and ensuring claims are settled with customers, fleet and insurance companies.- Restructured flow of office to achieve prompt and satisfied release of vehicles to clients by prioritizing, organizing and implementing an effective communication system.- Performed all administrative and accounting functions such as staff scheduling, maintaining shop's inventories, coordinating with vendors and suppliers, and accommodating with insurance, and fleet company's policies to uphold 60k to 80k of revenue monthly.

- Develop strong relationships with manager and staff, creating a cohesive and productive team within a deadline driven environment.- Increased beverage sales and daily specials by 20% through effective verbal promotion and recommendation within three months.- Prioritize customer needs effectively to provide excellent service, satisfaction and retain business.

Portland, Or, Us

- Developed experiments and analyzed data of water droplets behaviors in zero-gravity to improve water processing systems aboard spacecraft.- Designed and fabricated more than five experiments daily to investigate new regime/ behavior of oblique impact of water droplets by using CAD, laser-cutting programs, and image data analysis software.- Served on research team that succeeded in improving consistency and quality development of superhydrophobic surfaces by 80%.- Utilized Spotlight-16, Adobe Media Encoder, MS Excel and PowerPoint to produce visually dynamic and concise reports for research, analysis, and design process phase; successfully presented to faculty adviser and peers.

Portland, Or, Us

- Aided in research and proposal of biological sensor system to detect water contamination by implementing genetic modification of bacteria.- Liaised with teachers, project coordinators, and other personnel to plan team calendar of events that included weekly meetings, fieldwork, and final day competition.- Awarded ‘Most Innovative Technology’ and ‘Audience’s Favorite’ among twelve teams by Portland State University of the mentees’ project as a new mentor to team.