Calendar Management: Efficiently managed executive schedules, including arranging and confirming appointments, coordinating meetings, and organizing travel itineraries.Communication: Drafted, edited, and handled correspondence, reports, presentations, and other documents with high attention to detail and accuracy.Meeting Coordination: Planned and executed internal and external meetings, ensuring all logistical aspects were covered and necessary materials were prepared.Project Management: Assisted with special projects and initiatives, providing research, data compilation, and administrative support to ensure timely completion.Confidentiality: Maintained confidentiality of sensitive information, demonstrating a high level of discretion and professionalism.Stakeholder Liaison: Acted as a point of contact between executives, employees, clients, and other stakeholders, facilitating smooth communication and collaboration.Office Management: Oversaw daily office operations, including supply management, equipment maintenance, and vendor relations.Problem Solving: Proactively identified and resolved administrative issues, contributing to a more efficient and effective executive office.Technology Proficiency: Utilized Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other software tools to manage tasks and streamline processes.Travel Arrangements: Coordinated complex travel arrangements, including flights, accommodations, and ground transportation, ensuring cost-effectiveness and adherence to schedules.Event Planning: Organized and managed corporate events, conferences, and executive off-sites, from initial planning through to execution.Document Management: Developed and maintained an organized filing system for electronic and physical documents, ensuring easy retrieval and reference.

• Spearheaded the efficient management of the store, overseeing day-to-day operations to ensure a seamless customer experience.• Efficiently managed international orders, including communication with overseas customers, tracking shipments, and ensuring timely delivery• Conducted weekly debt collection calls to customers, effectively communicating payment reminders and negotiating repayment arrangements to ensure timely resolution of outstanding balances.• Effectively oversaw inventory and logistics operations, guaranteeing prompt delivery of products to customers from inception to receipt. Managed weighing and shipping processes, ensuring timely pickup by trucking companies. Provided tracking numbers to sales representatives and customers, proactively notifying them of any delays. Conducted follow-ups with customers to ensure satisfactory receipt of products.• Developed compelling marketing flyers to promote new products and boost sales, effectively supporting sales representatives in their promotional efforts and contributing to increased product awareness and customer engagement.• Regularly liaised with outside sales representatives to keep them informed about price changes, promotions, and product updates, ensuring they were equipped to effectively serve customers. Proactively assisted in taking orders off their plate and promptly ordering additional products as needed to meet customer demands and maintain satisfaction.• Conducted thorough analysis to calculate new profit margins following product orders, factoring in freight charges to ensure competitive market rates while optimizing the company's profit margins, resulting in sustainable financial growth and market competitiveness.• Directed weekly customer account meetings, curating a top 10 list of COD and account customers with current balances, and delivering updates on payment timelines to the team.

• Streamlined customer order coordination processes, ensuring accurate ticketing, timely truck dispatch, and efficient traffic flow, resulting in enhanced customer satisfaction and increased sales opportunities.• Managed daily administrative plant duties, including purchase orders, payables, and financial record-keeping, demonstrating strong organizational skills and attention to detail.• Prepared detailed analyses of monthly financial statements, providing valuable insights into margin performance and cost management strategies, ultimately contributing to informed decision-making and improved profitability.• Served as a primary point of contact for the plant, effectively addressing guest inquiries and phone calls, and aiding with scale clerk duties as needed, fostering positive relationships and ensuring smooth operations.• Maintained office inventory levels and handled office management tasks, including correspondence preparation and collaboration with HR and safety departments, showcasing versatility and proactive management skills to support overall plant efficiency and success.