Houa Cua L. Email & Phone Number

SUPERVISOR OF EXCELLENCE: Medical Billing & Precertification PerformanceExperienced Billing & Authorization Supervisor for 8 high-volume fertility clinics in the NYC area.Medical Billing and Pre certification, drive Revenue Growth, Build Talent Employee Teams, and Turnaround Operations. Results-driven medical billing and precertification professional with over 15 years of experience in the healthcare industry. Proven track record of success in supervising teams, improving productivity, and ensuring timely completion of pre-authorizations and billing processes.Consistent Performance track record in the following areas: - Inspiring Outstanding Performance, high morale and surpassing loyalty from management and staff- Identifying ways to Improve Productivity, Achieve Goals and Drive Success- Excellent customer service skills and a patient-centric approachKey Strengths:- Medical Billing and Precertification- Knowledge in billing systems and CPT/ICD10 codes- Workflow Optimization and Productivity Improvement- 100% Engaged and Customer Focus- Healthcare System Data Management- Microsoft Excel: Created and managed spreadsheets to track workflow, identify trends, and analyze data- Microsoft Word: Developed and edited documents to communicate workflow updates and reports- Microsoft Outlook: Managed tasks, calendars, and emails to coordinate workflow and deadlines- Thrive in High Stakes, Demanding and Competitive Environment

Listed skills include Customer Experience, Coordinating Events, Writing, Phone Skills, and 46 others.

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  University Of Phoenix

  Business Administration And Management, General