Jamese Stallworth, Mba Email & Phone Number

California, United States

Conducts instructor led training (ILT) and Virtual IT (VILT) and other educational interventions. Supports the development and delivery of learning initiatives that increase the capability and expertise of team members. Aligns business outcomes with learning objectives to ensure solutions are integrated, skill gaps closed, and knowledge is pertinent to desired outcomes. Evaluates the effectiveness of training programs and team member performance.Essential Duties›Provides Foundations training for new hires; system, product knowledge, operations, procedure, service, and solution plus other initiatives yet to bedetermined.> Administers assessments to ensure understanding of material trained> Conducts post training reviews and evaluations to ensure understanding and application to the job> Collaborate with managers regarding performance; develops process for continuing education, as needed> Collaborates with Instructional Designer(s) to research, design, develop, review and update training materials reflecting Patelco's latest procedures and policies> Answers questions from Team Members and educates them in the utilization of other available resources for information.

Pleasanton, California

Ensure adherence to policies and procedures and that regulatory compliance standards are met by all team membersComplete required audits as neededAssisting with meeting branch established goals through individual referrals and reinforcing team member referral behaviorsReview and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestionsProvide answers and assistance for member questions/concerns, utilizing resources within the branchTake ownership of member issues when possible, with the assistance of the branch managementConduct training with team members on new policies, products and proceduresMentor team and help resolve member issuesGive direction and feedback to others to increase their knowledge and performance.Provide direction and guidance for branch staff on operational/regulatory proceduresUnderstand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures.Ensure that employees, processes, and procedures under your area of supervision comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures.

Walnut Creek, California

Pittsburg, Ca

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

Communicate company information by answering phones and checking and returning messages.Provide service to parents of children in our programs and others by addressing any questions, cares, or concerns they may have.Collect and balance payments for the accountant to process totaling up to $800 a day.Monitor the lobby area to ensure the safety of children and employees by checking in with each visitor and directing them to the correct location.Create documents and spreadsheets as needed to improve levels of organization.

Handled cash and credit card payments as cashier, totaling up to $4,000 a day.Met weekly, monthly, and year to date sales goals on a regular basis.Assisted with the end-of-day closing procedures by totaling the registers, checking the displays, cleaning the store, and sometimes making the deposit.

Generated substantial knowledge of office machines such as the fax, and multi-duty copier.Arranged invoices for payment by identifying the balance due, completing the cover sheet required, and submitting them to the finance department.Restructured the filing by creating new tabs and folders for each vendor used by the company, and placing the corresponding documents in the correct file folder.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science, Business Administration

Education record

High School Diploma